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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

September 02, 2025

Great people to work with! Got me exactly the deal I wanted and made sure everything was set and ready to go! More

by AZHLEYELIZABETH55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Beiriger, Paul Washington
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Sep 18, 2025 -

Crest INFINITI responded

We are thrilled to hear that you had such a positive experience working with our team! It's wonderful to know that we were able to provide you with exactly the deal you were looking for and ensured everything was properly prepared for you. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Crest INFINITI for your automotive needs!

August 31, 2025

Our all over experience was great. Bassett was great in understanding the car I was looking for and bridging the gap. More

by aaghodke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that your overall experience was excellent and that our team was able to understand exactly what you were looking for in a vehicle. It means so much to us when we can successfully connect our customers with the right car and make the process smooth for you. Your feedback helps us continue providing the quality service that our customers deserve, and we truly appreciate you choosing us for your automotive needs.

August 31, 2025

very helpful--friendly people--handy location solved the problem quickly with a good explanation for a senior citizen More

by UNCLEJO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Crest INFINITI responded

We are privileged to have provided you with such a positive experience. Your kind words about our helpful and friendly team mean so much to us. We understand how important it is to have a convenient location and receive clear explanations, especially when addressing automotive concerns. It brings us great satisfaction to know that we were able to resolve your issue efficiently while taking the time to explain everything thoroughly. We truly value customers like you and appreciate you taking the time to share your experience with others.

August 31, 2025

The dealership works with me to ensure that I'm happy with the work it does is acceptable to me. More importantly they show concern and the willingness to help. More

by RICHARDOSEI2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Sep 17, 2025 -

Crest INFINITI responded

We are thrilled to hear about your positive experience with our team. Your feedback about how we work together to ensure your satisfaction means a great deal to us. We understand that genuine concern and willingness to help are essential parts of providing exceptional service. At Crest INFINITI, we strive to make sure every customer feels supported and valued throughout their experience with us. We truly appreciate you taking the time to share your thoughts about the care and attention you received.

August 31, 2025

My experience with Al and the Crest family was top notch! Al worked with me with buying out of state making the experience very easy! I would recommend Crest to anyone looking to have a great and easy expe More

by onealgl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Conkleton, Andy Beiriger
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Sep 17, 2025 -

Crest INFINITI responded

We are happy to hear about your wonderful experience with our team! We truly appreciate you taking the time to share your positive feedback about working with our Crest family. Your recommendation means so much to us, and we're thrilled that you found the vehicle buying experience to be great and easy. Thank you for choosing Crest INFINITI for your automotive needs!

August 30, 2025

This place is wonderful. It makes your visit very accommodating. There's accessibility to everything you wouldn't imagine including a chef and a place to work while I wait fo More

by NecieB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla, Al Conkleton
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Sep 17, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback about your experience with us. We are utterly delighted to hear that you found our facility so accommodating and that we exceeded your expectations. It means so much to us that you appreciated the comprehensive amenities we provide, including our culinary services and workspace areas designed to make your visit as comfortable as possible. We understand that waiting for vehicle service can be inconvenient, so we work hard to create an environment where our customers can be productive or simply relax while we take care of their automotive needs. Your kind words about the accessibility and thoughtful touches we offer truly make our day. We are grateful for customers like you who recognize the care we put into every aspect of the purchase experience.

August 29, 2025

Tony was professional and provided good feedback on the report from the service mechanic. Easy and simple to work with. I will look forward to working with him again. More

by Acalime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
Report | Print
Sep 16, 2025 -

Crest INFINITI responded

We are delighted to hear about your positive experience with our team. It's wonderful to know that you found our service approach to be professional and that the feedback provided regarding your service report was helpful. We take pride in making the process straightforward and easy for our customers. Your kind words about the quality of service you received mean a great deal to us. We look forward to serving you again in the future and continuing to provide the excellent experience you've come to expect.

August 29, 2025

Al was wonderful to work with, he was patient and seemed happy to help with the whole process. More

by abbienrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Conkleton
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Sep 16, 2025 -

Crest INFINITI responded

We are delighted to hear about your positive experience with our team. It's wonderful to know that you found our staff member to be patient and genuinely enthusiastic about assisting you throughout the entire process. Providing exceptional customer service is something we take great pride in at Crest INFINITI, and your feedback confirms that we're meeting that goal. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

August 28, 2025

Excellent experience Asad was great I live out of town saw the car online contact the dealership and he was my sales guy all I can say is excellent job Asad More

by Guilesram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We are thrilled to hear about your outstanding experience with our team. It sounds like you had a smooth process from start to finish, even though you were located out of town. We understand how important it is to make remote purchases seamless and stress-free. Your sales representative clearly made a positive impression by providing excellent service throughout your car-buying journey. We truly appreciate you taking the time to share your experience, and we are grateful for customers like you who trust us with their vehicle needs.

August 27, 2025

Crest is not good. They charged me (my wife, because she went to get the service done) $27 "Hazardous Material Repair Order Fee" for an oil change. All service is free More

by meghneelagore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan in the Service Dept
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Sep 11, 2025 -

Crest INFINITI responded

Your feedback is important to us and we understand your frustration. We are sorry to hear that you feel this way. Your experience does not reflect the level of transparency and service we strive to provide. We would welcome the opportunity to review the details of your service visit and discuss your concerns directly. Please contact Randy Nabors at Rnabors@vtaig.com so we can address this matter properly and work toward a resolution.

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