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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

August 19, 2025

Al provided outstanding service from start to finish, helping us from the moment we walked in, as well as addressing post-sale concerns. His prompt support made our car buying experience truly exception More

by Esauceda
Recommend Dealer
Yes
Employees Worked With
Al Conkleton, Andy Beiriger
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Sep 02, 2025 -

Crest INFINITI responded

We are thrilled to hear about your exceptional car buying experience! It's wonderful to know that you received outstanding support throughout your entire journey with us, from the moment you first walked through our doors. We're especially pleased that you felt well taken care of not only during your initial visit but also with any concerns that came up after your purchase. Providing prompt and comprehensive service at every step is what we strive for, and your feedback confirms we're meeting that goal. Thank you for taking the time to share your positive experience - it truly means a lot to our team!

August 19, 2025

Paul Washington was great. I feel we got a great car at a very fair price. More

by MAXDUNHAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Washington
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Sep 02, 2025 -

Crest INFINITI responded

We are thrilled to hear about your positive experience. It sounds like you found exactly what you were looking for and felt confident in your purchase decision. We're pleased that you received excellent service and were able to drive away in a vehicle that met your needs at a price that felt right for you. Your feedback means a great deal to us, and we appreciate you taking the time to share your experience. We hope you enjoy many miles of driving satisfaction in your new car.

August 15, 2025

Service was extremely fast, and they leverage some digital customer facing tools to keep you in the loop on the process. I also met the Service Manager during check out, and he remembered me from the More

by KEVIN.COX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Crest INFINITI responded

We deeply cherish your loyalty and the trust you have placed in us over the past decade. Your recognition of our quick service and digital tools that keep customers informed throughout the process means so much to our team. It is wonderful to hear that our Service Manager made such a personal connection by remembering you from your previous visit - building those lasting relationships is what we strive for with every interaction. Having served you through three vehicle purchases and ongoing service needs, we are grateful for customers like you who recognize our commitment to delivering exceptional experiences. Your feedback about our people and dedication to great customer service truly reflects what Crest INFINITI stands for.

August 15, 2025

Working with Tony in Service is great. The responsiveness and willingness to answer questions and address concerns. Consistently provides a great service experience. More

by JRidlen
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Aug 20, 2025 -

Crest INFINITI responded

We are delighted to hear about your wonderful experience with our service team. Your feedback about the exceptional responsiveness and willingness to address your questions and concerns truly means a lot to us at Crest INFINITI. We take great pride in consistently delivering outstanding service experiences for our valued customers. Thank you for taking the time to share your positive experience with us.

August 14, 2025

I would not use this service center again. The people are fine, but everything is WAY OVERPRICED! More

by leonard_wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DavidClinton Nasuwa
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Aug 20, 2025 -

Crest INFINITI responded

Thank you for sharing your concerns about your experience. We understand your frustration and your feedback is important to us. We appreciate that you found our team members to be helpful, and we take seriously your concerns about service pricing. We would welcome the opportunity to discuss your experience further and address your concerns directly. Please contact Randy Nabors at Rnabors@vtaig.com so we can better understand your situation and work toward a resolution.

August 12, 2025

Al was great not just as a dealer but a caring person. He was professional from the fist day of contact. More

by caughman_michael
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
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Aug 26, 2025 -

Crest INFINITI responded

Your positive feedback means so much to us! We are thrilled to hear about your wonderful experience with our team member who demonstrated both professionalism and genuine care throughout your visit. It's wonderful to know that from your very first interaction, you felt supported by someone who truly values building meaningful connections with our customers. At Crest INFINITI, we strive to provide not just excellent service, but also the personal touch that makes all the difference. Thank you for taking the time to share your experience with us.

August 12, 2025

David Whyte at Crest Infiniti made our vehicle purchase smooth and stress-free. He was professional, friendly, and truly went above and beyond to make sure we were confident we had the right vehicle and de More

by Zpenn02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carter Sweeney
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Aug 26, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your wonderful experience with our team. It sounds like your vehicle purchase was handled with care and attention to detail, making the entire process comfortable for you. We take pride in having team members who demonstrate such dedication to ensuring customers feel confident in their decisions and find the right vehicle for their needs. Your recommendation means the world to us at Crest INFINITI, and we truly appreciate you taking the time to share your positive experience with others.

August 10, 2025

Great associate experience from Derick Pham, look forward to working with him in the future. More

by Richard A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Pham
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Aug 20, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your wonderful experience with our team. Your positive feedback about working with Derick truly means the world to us. We take great pride in having dedicated professionals who provide exceptional service and build lasting relationships with our customers. It sounds like you had an outstanding experience, and we are thrilled that you are looking forward to future interactions. Thank you for taking the time to share your experience, and we appreciate your trust in our team.

August 10, 2025

I have always enjoyed coming to Crest. I have purchased at least four vehicles from them. Each time the sales experience has been great. The service team has always been top notch and h More

by rym2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in the Service Department
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Aug 20, 2025 -

Crest INFINITI responded

We are delighted to hear about your continued loyalty and positive experiences with us over the years. Your trust in choosing us for four vehicle purchases speaks volumes, and we truly value long-term relationships like yours. It's wonderful to know that our sales team has consistently provided you with great experiences and that our service department has earned your confidence through honest and quality care. We take pride in our attention to detail and commitment to excellence, and your recognition of these efforts means everything to us. Thank you for being such a valued customer.

August 08, 2025

David was an excellent salesman and made the process of buying a car from out of state a breeze. He kept us up to date on everything and checked in with us frequently until the day we arrived to complete t More

by tequilla.brownlee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Crest INFINITI responded

We deeply cherish your wonderful feedback about your car purchasing experience. It sounds like David made your out-of-state purchase smooth and stress-free by keeping you informed throughout the entire process. We are thrilled to hear that his consistent communication and regular check-ins helped make everything seamless from start to finish. Your recommendation means the world to us, and we are so pleased that you were able to get into the vehicle you were dreaming of. Thank you for choosing Crest INFINITI and for sharing your positive experience with others.

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