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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

July 27, 2025

Great service and communication. The estimate of services was a bit high for basic things. More

by baseball10155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
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Jul 30, 2025 -

Crest INFINITI responded

We greatly appreciate your feedback about the excellent service and communication you experienced during your recent visit. It means a lot to know that our team provided you with clear updates and quality assistance throughout your visit. We understand your concerns regarding the pricing for routine services, and we value your perspective on this matter. Your input helps us continue to improve and ensures we maintain the high standards you deserve while being mindful of value for our customers.

July 26, 2025

Troy took good care of me yesterday when I had a new tire blow out. I called him after I hit a large concrete boulder on Hwy 75 in Sherman. He calmed my nerves and I drove to Infiniti on the flat tire. He is More

by JHIGHTOWER1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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Jul 29, 2025 -

Crest INFINITI responded

We are grateful for your wonderful feedback about your recent experience with us. It sounds like you had quite a stressful situation when you encountered that concrete boulder on the highway, and we understand how nerve-wracking a tire blowout can be. We're so pleased to hear that Troy was able to provide you with the calm reassurance you needed during that difficult moment. It's heartwarming to know that the care and support you received helped put you at ease, even while driving on a damaged tire to reach our location. Your kind words about the exceptional service you received truly mean the world to us at Crest INFINITI. We're honored that we could turn what started as a challenging day into a positive experience for you.

July 26, 2025

Tony is so great to work with. Service completed in time expected and everything is good. More

by prsharp2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Jul 29, 2025 -

Crest INFINITI responded

We are thrilled to hear about your positive experience with Tony. It's wonderful to know that you found working with us to be such a great experience and that your service was completed within the timeframe you expected. Your satisfaction with the results means everything to us at Crest INFINITI. We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future.

July 26, 2025

Al is an absolute pleasure, extremely knowledgeable on the vehicle we were buying, and had an answer for any question we asked. More

by jamesquezada92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
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Jul 29, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Al provided such exceptional service during your vehicle purchase. It's truly rewarding to know that you found him to be knowledgeable and helpful, ready with answers to all your questions. Having someone who understands the details of your vehicle and can guide you through the process makes all the difference. We appreciate your kind words and are so glad we could make your car buying experience a positive one.

July 25, 2025

Great experience every time. Service appointments are expedient and professional! Tony Brown always explains each service option. He is professional and always courteous! More

by BETHWELSH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown in service gets top score, John Dagnan
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Jul 29, 2025 -

Crest INFINITI responded

Thank you for your review, Beth! We are ecstatic to hear that you have consistently wonderful experiences with us. It means so much to know that our service appointments meet your expectations for both efficiency and professionalism. We truly value customers like you who appreciate the thorough explanations of service options and the courteous approach our team provides. Your feedback about the professional and expedient service reinforces our commitment to delivering exceptional automotive care. We look forward to continuing to serve you with the same level of excellence you have come to expect.

July 25, 2025

Great customer service. They show all the potential problems that they found with the car, but it is your choice to do it or not. A great dealership! More

by MORUSAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
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Jul 29, 2025 -

Crest INFINITI responded

We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our customer service approach means so much to us. We believe in being transparent and thorough when discussing vehicle conditions, while always respecting that the final decisions rest with you. It's wonderful to know that you appreciated this honest and straightforward approach. Thank you for recognizing our commitment to providing exceptional service and for taking the time to share your experience with others.

July 24, 2025

Other than slight wait when I arrived in the service area employees were very professional and friendly. Waiting area was relaxing with TV and coffee available. More

by SHOEMAN048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moeller. - respectful and professional
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Jul 25, 2025 -

Crest INFINITI responded

Thank you for sharing your experience with us. We appreciate your understanding regarding the brief wait time in our service area and are pleased to hear that our team provided professional and friendly service throughout your visit. It's wonderful to know that you found our waiting area comfortable with the amenities we provide, including television and complimentary coffee. Your feedback helps us understand what matters most to our customers, and we're grateful for your patience and positive comments about our staff's approach to customer service.

July 23, 2025

David was awesome very professional got me into the vehicle I wanted. Very pleased with the service at Crest Infiniti More

by s.garzona1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Crest INFINITI responded

Thank you immensely for sharing your wonderful experience with us! We are thrilled to hear that you found David to be professional and that we were able to help you get into the vehicle you wanted. Your satisfaction with the service you received means the world to us. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to serving you again in the future.

July 23, 2025

Dealership service is always accommodating to my needs. Service requirements are handled in a timely manner and with professionalism. Been with Crest since 2004. More

by TPMAVRIDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Nabors- amazing and very helpful
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Jul 24, 2025 -

Crest INFINITI responded

We greatly appreciate your loyalty and trust in Crest INFINITI over the past two decades. It means so much to hear that our team consistently meets your service needs and handles everything with the care and timeliness you deserve. Your long-term commitment since 2004 speaks volumes, and we truly value customers like you who allow us to be part of your automotive journey. We look forward to continuing to provide you with the accommodating and professional service experience you have come to expect from us.

July 22, 2025

I love my Crest Infiniti dealership! I've been a Crest customer since December 2009! My advisor, Mr. Troy Dunn is fantastic!! Thanks for the service!! More

by EOVERSTREET52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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Jul 23, 2025 -

Crest INFINITI responded

We are elated to hear about your wonderful experience with us! Your loyalty as a customer since 2009 means the world to us, and we truly appreciate you taking the time to share your positive feedback. It's fantastic to know that your service advisor has provided you with such exceptional care throughout the years. We're grateful for customers like you who trust us with their automotive needs, and we look forward to continuing to serve you with the same level of excellence you've come to expect from Crest INFINITI.

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