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Crest INFINITI

Frisco, TX

4.8
1,378 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,378 reviews

July 01, 2024

From start to finish my new car purchase was a great experience! Staff was very accommodating to my requests. A Crest purchase is a great choice! More

by JR 527
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Crest INFINITI responded

Sorry this response is late but thank you for taking time to write a positive review. DeShawn is great...has learned a lot and really cares about his customers! We can work with people who care!! Tim Key

June 27, 2024

BEST customer service, Sales Rep Elmira was hands down the GREATEST EVER! This is my New Dealership! More

by Jbusby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmira Naghian
Aug 03, 2024 -

Crest INFINITI responded

Elmira is such a wonderful woman to work with...she cares so much about her customers!! Thanks for writing a review!! Tim Key

Aug 03, 2024 -

Crest INFINITI responded

Thank you!! Glad to have you!! Tim Key

June 26, 2024

Got in quick and easy he made it smooth for me and learn a lot from Mr. Green, thank you for your time and patience! More

by karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Deshawn understands my priorities when it comes to buying my car. I highly recommend him if you want a HONEST deal on your vehicle. More

by Chloee Patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

This was my first time buying a car and Deshawn made the process so easy for me! He was so knowledgable about the cars he showed me and made me feel great about my new car. Couldn't recommend him enough! More

by michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Deshawn was a very knowledgeable young man that helped me to get into a great car that worked for me. Excellent person to work with. More

by Gcode972
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Great dealership but even better salesman, desean is professional, honest and does his best to get the best price. Highly recommend More

by Tijankrubally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Deshawn was very professional and made me feel welcome and comfortable when buying a car that best fit me and my family. Great customer service and very great service. Indeed satisfied with the service it More

by Shacarflo20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Deshawn was a great at product knowledge would heavily recommend him for used or new cars came in on a used bmw and left with QX50, Thank you Mr. Green! More

by Olivia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

We had an extremely unpleasant encounter with the sales manager, who displayed a complete lack of respect towards us as customers. Despite negotiating over the phone, Tim Walker insisted that we come in pe More

by Niranjan
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Tim Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Crest INFINITI responded

We're truly sorry to hear about your unpleasant encounter with our sales manager. Providing exceptional customer service is paramount to us, and we deeply regret any lack of respect or communication you experienced during your visit. To address your concerns and ensure they are resolved promptly, we recommend contacting Tim Key at tkey@vtaig.com. Tim will personally address your feedback and work diligently to rectify the situation. Your satisfaction is of utmost importance to us, and we're committed to fostering positive experiences for all our customers. We sincerely apologize for any inconvenience or frustration this experience may have caused, and we appreciate your willingness to provide feedback. Please don't hesitate to reach out to Tim Key, and we look forward to the opportunity to regain your trust and address any outstanding issues.

Jun 11, 2024 -

Niranjan responded

Update: We appreciate your efforts in resolving the issue and ensuring our satisfaction. Tim Key's involvement was particularly commendable; he promptly addressed our concerns and offered to collaborate with us. We are pleased with his response and successfully finalized the purchase of the car we desired. Thank you once again for your timely support.

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