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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

June 16, 2025

I'm happy with the service. However, I find that you have too many surveys. I'm not going to write an essay for my experience with an oil change. More

by DEAN.BISHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
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Jun 18, 2025 -

Crest INFINITI responded

Thank you, Dean, for your positive feedback! We're glad to hear that you were happy with the service provided. We appreciate your input regarding the surveys and understand that they can feel overwhelming at times. Your thoughts are valuable to us as we strive to improve our processes. We look forward to serving you again!

June 16, 2025

Jeannie Dang was the sales associate that sold me the car. She was wonderful to work with! More

by mintermike10s
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeannie Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Crest INFINITI responded

Thank you for your fantastic review! We are thrilled to hear that you had a wonderful experience with Jeannie. Our team strives to provide exceptional service, and it's great to know that Jeannie made your car-buying journey enjoyable. Enjoy your new vehicle!

June 15, 2025

They did an excellent job on the service and detailing of my car; however, when they detailed my car they threw out items of ours which was super frustrating. More

by JBTUCK41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We did not work with anyone on this list
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Jun 18, 2025 -

Crest INFINITI responded

Thank you for your feedback. We appreciate your positive comments regarding the service and detailing of your vehicle. We understand how important personal items are, and we regret any frustration this may have caused. Your experience is valuable to us, and we would like to address your concerns further. Please reach out to Randy Nabors at Rnabors@vtaig.com so we can assist you.

June 14, 2025

Top notch customer service! The valet service is an EXCELLENT option and appreciate how punctual the drivers are! More

by KARENOKERLUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
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Jun 17, 2025 -

Crest INFINITI responded

Thank you, Karen, for your wonderful feedback! We are thrilled to hear that you experienced top-notch customer service and found our valet service to be excellent and punctual. We strive to provide a seamless and enjoyable experience for all our customers, and it's great to know we succeeded with you. We look forward to welcoming you back in the future!

June 13, 2025

i have bought approximately 60 vehicles in the last 60 years . Al is probably the best salesman i have dealt with. If you can ask for Al. I know I will. More

by jhp0630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
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Jun 17, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience with Al. Our team strives to provide exceptional service, and it's great to know that Al made such a lasting impression. We look forward to assisting you again in the future!

June 13, 2025

Always good customer experience with Tony Brown and others that have kept my vehicle well maintained. More

by TATUM008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Jun 17, 2025 -

Crest INFINITI responded

Thank you for your fantastic review! We are thrilled to hear that you consistently have a positive experience with Tony Brown and our team. Providing excellent service and maintaining your vehicle to the highest standards is our priority. We appreciate your trust in us and look forward to serving you again in the future!

June 13, 2025

Service did a great job with the service and even delivered our car to us at home as my wife was ill! Thank you. More

by mcveighmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
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Jun 17, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We are delighted to hear that our team was able to provide you with great service and accommodate your needs during this time. We always strive to go above and beyond for our customers, and it's rewarding to know we made a positive impact. We wish your wife a speedy recovery and look forward to seeing you next time!

June 12, 2025

My 2025 Autograph QX60 went in because it was making a loud noise on acceleration and vibrating the inside of cabin. Crest knew exactly what it was and disconnected the Auto Noise Cancellation feature. More

by CREATECOMMOTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
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Jun 13, 2025 -

Crest INFINITI responded

We're thrilled to hear about your positive experience! Our team is dedicated to providing timely service and effective solutions. Thank you for trusting us with your QX60, and we appreciate your patience as Infiniti works on a software fix. Enjoy the ride!

June 12, 2025

Service performed quickly while I waited and car returned clean! The waiting area has all the amenities you would expect of a class A dealership. More

by Todd M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek was my service advisor
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Jun 13, 2025 -

Crest INFINITI responded

Thanks for the fantastic feedback, Todd! We're thrilled to hear you had a great experience with our service and enjoyed the amenities. We strive to keep things efficient and comfortable for our customers!

June 11, 2025

Tony is a great service advisor to work with. He’s kind, professional, and knowledgeable. Looking forward to working with Crest in the future. More

by SandraV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Brown, Troy Dunn
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Jun 13, 2025 -

Crest INFINITI responded

Thank you, Sandra! We're thrilled to hear about your positive experience with Tony. Our team is dedicated to providing excellent service, and we can't wait to assist you again in the future!

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