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Crest INFINITI
Frisco, TX
1,376 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,376 reviews
July 03, 2022
Crest has a state-of-the-art facility and very knowledgeable stakeholders that serve as employees. They have clean restrooms and a neat waiting area in their Service Department. If the vehicle se knowledgeable stakeholders that serve as employees. They have clean restrooms and a neat waiting area in their Service Department. If the vehicle servicing will be somewhat lengthy; the Service Technicians offer either a Loaner or Shuttle Service - their Service Techs will also pickup your vehicle from your residence or office and drop off a Loaner. Teamwork is evident in both the Sales and the Service arena at Crest. More
by idabmills
June 09, 2022
From beginning to end, Matt was awesome. . it felt like I known him for years and trusted him. I will continue to do service with Crest because of him.. . it felt like I known him for years and trusted him. I will continue to do service with Crest because of him.. More
by ragilmore1
Employees Worked With
Matt W. advisor
May 03, 2022
I have had several dealings with the dealership and have always been satisfied, otherwise I would not have gone back. I believe they handled things in a businesslike fashion. While I always hope for a few always been satisfied, otherwise I would not have gone back. I believe they handled things in a businesslike fashion. While I always hope for a few additional matters, I believe they did what they could and am pleased we were able to make a deal. I look forward to dealing with them in the future. More
by curtis
Employees Worked With
May 02, 2022
Had good courtesy to his customers and make sure that the Customers was comfortable and took out the extra time to explain everything and went beyond his way to explain to me that I had made a mistake a the Customers was comfortable and took out the extra time to explain everything and went beyond his way to explain to me that I had made a mistake and took care of the with no hesitation. I was very very pleased and satisfied and I really appreciate that because he didn’t have to go out his way using his extra time to please his customer thank you More
by McBride & Garden
Employees Worked With
Alan LaVeav
April 07, 2022
My husband and started shopping for a car the beginning of March. Crest at the time did not have any QX60s available, so we went to Grubbs near Grapevine. They had several coming in. When we got the price of March. Crest at the time did not have any QX60s available, so we went to Grubbs near Grapevine. They had several coming in. When we got the price sheet it was marked up 10K over MSRP and had crazy dealer fees. We said no way and walked away. Towards the end of the month Grubbs started reaching out offering only 5K over and when I said no thank you, they countered with 3K over. I decided to discuss with my husband, and he decided to call Crest. He spoke with Jessica who informed us 1) they just had a truck of QX60s come in, 2)they do not sale over MSRP, and 3) no crazy dealer fees! We automatically started working with Jessica. Not only did she answer all of our questions, but she was never pushy. We felt very relaxed and comfortable working with her. We eventually closed the sale. Matt was also wonderful to work with! He walked me through everything about the car and answered any questions I had. I was very out of touch with the new technology in cars, so he went slow and truly helped me to feel comfortable driving the car away. Post sale, Matt helped me to get the roof crossbars removed from the car quickly since I knew I would not be using those anytime soon. He and Jessica also assisted me in getting on of the windows re-tented after discovering some scratches and got the two backdoor door guards replaced since they had bubbled. Overall, I have been very happy with my experience with Crest Infiniti so far! I would recommend Jessica and Matt to anyone looking to purchase a new vehicle! More
by mel.heckman16
Employees Worked With
Jessica Martinez, Mathew Watkins
March 16, 2022
Josh did everything he could to get me done. But the finance team wasn't helping me lease a new vehicle. 😒 But the finance team wasn't helping me lease a new vehicle. 😒 More
by Navyrob
Employees Worked With
March 08, 2022
The Service department at Crest Infiniti is world class. Setting up appointments are a breeze and drop off, with loan car pickup, is done in minutes. Setting up appointments are a breeze and drop off, with loan car pickup, is done in minutes. More
by Michael B
Employees Worked With
Mike Craine
March 03, 2022
Predatory sales practices and I am in medical sales! Sadly they show you the most expensive options and say : oh the off brand factory parts must not be available. Only when your threaten to walk away s Sadly they show you the most expensive options and say : oh the off brand factory parts must not be available. Only when your threaten to walk away somehow through a miracle they find the right parts! I am not rewarding such practices with my business and walked away! I was told at the exit they are luxury dealership science they have cold coffee and over cooked BBQ I guess that why they have charge more! More
by bedpost.wriggly_03
Employees Worked With
Troy
