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Crest INFINITI

Frisco, TX

4.8
1,370 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,370 reviews

April 08, 2021

Cars are excellent. Service is great! Chris Stephenson was an amazing service consultant. I’m always in and out and of it is something that requires time, they always give a loaner car. More

by CydyaThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stephenson
Apr 09, 2021 -

Crest INFINITI responded

Thank you for your positive feedback!

April 07, 2021

Great, easy service. I am a continued loyal customer due to repeated excellent experiences! This is my 3rd time working with John at Crest. Awesome More

by TTTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Crest INFINITI responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

April 06, 2021

Very poor service no good communication skills work was not completed someone have come to my house and complete his job wiper wash liquid was left empty More

by Chris
Price
Recommend Dealer
No
Employees Worked With
Not listed
Apr 07, 2021 -

Crest INFINITI responded

Chris, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact James Saliva at Jsaliva@vtaig.com at your earliest convenience.

April 04, 2021

Overall great customer service and communication of the results. He followed up and ensured that all items were resolved and completed within the promised timeframe More

by kdlewis_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Nasery
Apr 05, 2021 -

Crest INFINITI responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 29, 2021

Just wanted to say, If you are planning to have your car serviced and looking for an excellent and great customer service check out John Chavez II. this guys is an amazing guy I highly recommending him to a More

by Amer & Farah Mourad
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Chavez II
Mar 30, 2021 -

Crest INFINITI responded

Thank you for your positive feedback, from all of us here at Crest INFINITI!

March 26, 2021

Crest Infiniti’s service team continues to go above and beyond every time I drop my vehicle off for service. I have complete confidence in the team at Crest Infiniti because they take care of their custome More

by Myvette.14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nabors, Chris Stephens
Mar 29, 2021 -

Crest INFINITI responded

Thank you for your positive feedback!

March 26, 2021

Jason was great! Very attentive and helpful in regards to service to my Infiniti! He went above and beyond to make my visit successful. I appreciate it so much..... More

by slb200005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Shannon
Mar 29, 2021 -

Crest INFINITI responded

Thank you for your positive review!

March 25, 2021

I have never had a bad experience with any service where Randy Nabors was employed. Our service relationship extends back more than 15 years. He is the best! More

by Ponds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nabors
Mar 26, 2021 -

Crest INFINITI responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 22, 2021

This is vehicle purchase #5 for us from Crest. They continue to provide excellent service and treat us like family! Thanks Crest for such a great experience once again! More

by fdesouza002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy - great delivery!
Mar 23, 2021 -

Crest INFINITI responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 13, 2021

Great service as always- everyone is friendly and helpful- and my customer service rep is awesome - would definitely recommend- I bought my new Infinity here and in 2014 and have all my service done More

by DJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Laveau
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