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Crest INFINITI

Frisco, TX

4.8
1,471 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,471 reviews

May 18, 2025

Great experience. Al is a pleasure to work with - personable, friendly, professional. Kayla was also a huge help in the finance department. Smooth process, good people More

by DeKarasick
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla- finance
May 19, 2025 -

Crest INFINITI responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Al and Kayla made such a great impression on you. Our team is dedicated to providing a friendly and professional environment, and it’s wonderful to know that you found the process smooth and enjoyable. We appreciate your kind words and look forward to serving you again in the future.

May 18, 2025

Great Service! Professional staff, very courteous! Tony was great! I was greeted well and felt great throughout the entire service! More

by BRENDALBOYD05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 19, 2025 -

Crest INFINITI responded

Thank you for the wonderful feedback! We're thrilled to hear you had such a positive experience. Tony and the rest of our team appreciate your kind words. We're glad you felt welcomed and well cared for throughout your visit — that's exactly what we strive for!

May 19, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback, Brenda. We are thrilled to hear that you had a positive experience with our professional staff and that Tony made such a great impression. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to serving you again!

May 18, 2025

passionate about his job and because of him we are definitely coming back again for more More

by felixfokuo38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Crest INFINITI responded

Thank you for the wonderful feedback! We're so glad to hear that his passion for the job made such a positive impact on your experience. We can't wait to welcome you back again for more great service!

May 17, 2025

Low pressure environment and staff was very courteous and easy to work with. I would recommend this dealership to others More

by TYANDERSO66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We are thrilled to hear that you enjoyed a low-pressure experience and found our staff to be courteous and helpful. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. We look forward to serving you again in the future!

May 16, 2025

Great service! The service staff at Crest Infiniti is 1st class. They go above and beyond to make you feel welcome and really care about your questions and concerns More

by JMARTINEZ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Crest INFINITI responded

We genuinely appreciate your kind words about our service team. It is our goal to provide first-class service and ensure that our customers feel welcomed and valued. We will certainly pass along your thanks to Tony and Trevor for their exceptional care. Thank you for choosing Crest INFINITI!

May 16, 2025

Rodrick was amazing, he worked really hard to find a car for my fit. Look forward to doing business with Crest More

by TRIXIE.31658
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roderick Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
May 19, 2025 -

Crest INFINITI responded

Thank you for your feedback, Trixie. We are delighted to hear that Rodrick provided you with exceptional service in finding the right car for you. Our team is committed to ensuring a positive experience for all our customers, and we look forward to continuing to serve you.

May 16, 2025

Second to none, shopped all dfw infinity stores, Crest was the best in terms of inventory, delivery, easy negotiation, professionalism. More

by RTB3MBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We are thrilled to hear that you had such a positive experience with us. Our team strives to provide the best inventory and service in the DFW area, and it's rewarding to know that our efforts in professionalism and negotiation made a difference for you. We appreciate your support and look forward to serving you again in the future!

May 15, 2025

The people at Crest Infiniti who handled my service request for the My ZakTek application were very prompt, extremely professional, and the dealership presented a friendly atmosphere, More

by lw6ell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We are thrilled to hear that our team provided you with prompt and professional service regarding your My ZakTek application. Creating a friendly atmosphere for our customers is a priority for us, and we appreciate your recognition of our efforts. We look forward to serving you next time!

May 15, 2025

The moment I walked in, I felt a sense of warmth and very welcoming. The workers we encountered were extremely nice and polite. They answered any questions we had. My salesman, Josh, was helpful and knowledg More

by SHALETHA.HALL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Betanzos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hernandez
May 16, 2025 -

Crest INFINITI responded

Thank you, Shaletha, for your wonderful review! We are thrilled to hear that you felt welcomed from the moment you walked in and that our team, including Josh and Jeremy, provided you with the support and information you needed throughout your vehicle purchasing experience. Your recommendation means a lot to us, and we are committed to maintaining the high level of customer service you experienced. We look forward to serving you again!

May 14, 2025

Made an appointment and dropped off vehicle Friday at 7:45 am, 15 minutes before appointment time for a VERY simple service request. Never heard from anybody, so called about 4:00 pm and was told my vehi More

by bmazur17
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Pham(?) and Robert Moler(?)
May 15, 2025 -

Crest INFINITI responded

Thank you for sharing your experience with us. We understand how important timely communication and service are, and we regret that we did not meet your expectations during your recent visit. Your feedback is invaluable, and we are committed to improving our processes to ensure a better experience for all our customers. We would appreciate the opportunity to address your concerns further. Please reach out to Randy Nabors at Rnabors@vtaig.com, and we will do our best to assist you. Thank you for your understanding.

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