Crest Lincoln - Service Center

Oil Cange Had first oil change on this vehicle at the dealer. Had an appointment and they got me right in. Waiting room is spacious with snacks coffee and TV. Had first oil change on this vehicle at the dealer. Had an appointment and they got me right in. Waiting room is spacious with snacks coffee and TV. Car was washed and returned to me in about 45 minutes. Very happy with this dealership and previous experiences here. More

Poor Service Center I made an appointment online almost 3 weeks before I arrived for service and said I needed a loaner car. I arrived before they opened at 7:30AM, when I made an appointment online almost 3 weeks before I arrived for service and said I needed a loaner car. I arrived before they opened at 7:30AM, when they let me in they told me that they did not have the parts to fix my car. After I got upset, they said they could use the parts from another car that was not due for a few more days. Then I asked if they could check out an error on my dashboard and he said they did not have time that day. Which I was ok with since I asked for a loaner car, but then he told me they had no loaner cars available for about a week. I told them to just fix the original problem and they drove me to work. When I called to get a ride back to pick up my car they told me that the shuttle driver had to leave early and they could not pick me up, so I Ubered back to the dealer. When I got my car there were two scratches on the interior and the manager told me there is no way his guys could have done that. If you look in my car it is mint inside, looks brand new besides the two scratches now. I will never go back here for service again More

Road Trip This dealership has always been wonderful, service has been great. We have been coming here for at least 12yrs..Our son now goes here for his Lincoln. This dealership has always been wonderful, service has been great. We have been coming here for at least 12yrs..Our son now goes here for his Lincoln. More

Pleasantly Pleased I bought my SUV from Creast and have had to have it in for service several times and have always been taken care of. I sent my son there and you all p I bought my SUV from Creast and have had to have it in for service several times and have always been taken care of. I sent my son there and you all put him in a beautiful used car, he’s so happy. I’ve even had friends from work come to you all for service. More

Always Happy Service is excellent and fast. Waiting area is very comfortable. There is variety of options to drink and snack on. Everyone is professional and fr Service is excellent and fast. Waiting area is very comfortable. There is variety of options to drink and snack on. Everyone is professional and friendly. More

Vehicle service Lincoln Crest is the best customer service I've ever received. They get to know you, explain everything and very friendly. I wouldn't go anywhere else Lincoln Crest is the best customer service I've ever received. They get to know you, explain everything and very friendly. I wouldn't go anywhere else More

Love My Crest Lincoln Dealership The customer service is always outstanding and my service advisors are friendly and provides me details on my service and when my next scheduled appoi The customer service is always outstanding and my service advisors are friendly and provides me details on my service and when my next scheduled appointment should be. More

Five Stars Crest Lincoln is a great dealership... much better than the one that's closer to our home. We had good service and are very happy with the results. I Crest Lincoln is a great dealership... much better than the one that's closer to our home. We had good service and are very happy with the results. I met a very nice gentleman who drove me in the shuttle from my house to the dealership. Wow! The "shuttle" was a fully loaded Lincoln Continental that even had massaging seats. I almost couldn't get out! More

Service Satisfaction Service appointment easy to make. Service done on time with minimal wait. Service staff very friendly and easy to work with. Would recommend this d Service appointment easy to make. Service done on time with minimal wait. Service staff very friendly and easy to work with. Would recommend this dealership for any Lincoln problems or needs. More

Amazing The experience was amazing. I received a loaner and when my car service was completed within a day. Very good hospitality was top notch! They even cle The experience was amazing. I received a loaner and when my car service was completed within a day. Very good hospitality was top notch! They even cleaned my car. First time being there won't be my last. More