
Crest Volvo Cars
Frisco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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It was refreshing to deal with Crest Volvo. They were professional, straight forward, and prompt in service requested on my Volvo. I live in Oklahoma and had visited a Volvo dealer in OKC. I wanted an ex professional, straight forward, and prompt in service requested on my Volvo. I live in Oklahoma and had visited a Volvo dealer in OKC. I wanted an extra key fob for my vehicle. The cost would be around $400. However Volvo-OKC looked at car and stated I needed NEW software to get key fob. Estimate was over $1000 !!! I declined service for the car was 9 years old and I suspected that they were padding my bill. My assumption was correct!!! I made an appointment with Crest and sure enough they program a new key fob for $400 and after telling them my story they stated there was nothing wrong with my software!! Thank you Crest Volvo for your honesty!! I will gladly drive the 3 hours for you to service my car simply based on your honesty and integrity! More
Did nearly entire process remotely, only coming in to sign paperwork. Very enjoyable experience. Sale was straight forward and smooth and exceeded expectations. Kenneth Fleeger was outstanding. sign paperwork. Very enjoyable experience. Sale was straight forward and smooth and exceeded expectations. Kenneth Fleeger was outstanding. More
Simply stated, PERFECT transaction from start to finish. Nancy Shivers in sales, knowledgeable, courteous & kind. Jorge, finance executive, knowledgeable, courteous and efficient. Sammy, administrator, know Nancy Shivers in sales, knowledgeable, courteous & kind. Jorge, finance executive, knowledgeable, courteous and efficient. Sammy, administrator, knowledgeable, efficient and great sense of humor. My second purchase! More
I have loved my Volvos and Crest Volvo is an amazing dealership. The Service Advisors (especially Keith Weidman) are excellent with communication. They always seem to go above and beyond dealership. The Service Advisors (especially Keith Weidman) are excellent with communication. They always seem to go above and beyond More
Excellent service. The dealership had relocated to their new site just two weeks prior. They had already ironed out a flawless customer experience. No excuses, no delays. Clean, friendly, informative and new site just two weeks prior. They had already ironed out a flawless customer experience. No excuses, no delays. Clean, friendly, informative and on time. I look forward to my next visit. More
Service done in a timely manner. Valet and loaner service are good and they delivered the car as promised. Overall experience was really good . Thanks are good and they delivered the car as promised. Overall experience was really good . Thanks More
Staff is great specially service advisor and loan car reps. Signage needs to be more clear for entry and to exit from dealer ship . Thanks for reps. Signage needs to be more clear for entry and to exit from dealer ship . Thanks for More
Original calls made into call center went days before I had to call back and get directly with the service department. Once I reached service directly, everything was great. Mark was very helpful, detailed had to call back and get directly with the service department. Once I reached service directly, everything was great. Mark was very helpful, detailed oriented and took care of everything we discussed. More
Excellent experience. Nancy and Max are fantastic to work with. My sales team was helpful, made this easy, and most all made this a personalized experience for me. They went above and beyond and committed to with. My sales team was helpful, made this easy, and most all made this a personalized experience for me. They went above and beyond and committed to getting this done for me. More
So far my needs has been met. I brought my vehicle as scheduled and was provided by a loaner. My experience went smooth. I had no complaints. scheduled and was provided by a loaner. My experience went smooth. I had no complaints. More