Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crest Volvo Cars
Frisco, TX
1,880 Reviews
Crest Volvo Cars is a premier Volvo dealership in Frisco, TX. We have grown rapidly every year since our humble beginnings, and have served as your Dallas area Volvo dealer with pride and unwavering gratitude since our very start. Our Frisco Volvo store features a large selection of inventory, and terrific Volvo Parts and Service departments. Stop by and be sure to browse our marvelous collection of new and certified used Volvo cars, coupes, and SUVs. Our remarkable selection of new and used certified Volvo cars and SUVs will leave you breathless; we offer unique luxury greats like the VolvoXC60, Volvo S60, and the highly popular Volvo XC 90.
Our helpful sales staff is here to guide you through a hassle-free purchasing experience that is designed to leave you with the Volvo of your choice at the absolute lowest price available. At Crest Volvo, we aren't just here to sell you a car; we're here to give you the whole Volvo experience. Test drive a deluxe Volvo, speak with our knowledgeable sales team, choose a Volvo financing option that works for you, and then walk away with a top quality vehicle that matches your personality. At Crest Volvo, we promise you a convenient car buying experience you won't soon forget.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,880 reviews
July 03, 2015
wonderful experience my experience at Volvo was beyond my wildest expectations. the staff was so nice and so understanding and they work to get me the best deal possible. my experience at Volvo was beyond my wildest expectations. the staff was so nice and so understanding and they work to get me the best deal possible. I didn't even expect to walk out with the car that same day but within an hour they got me approved and got me a car with a great deal. More
by wow214
Helpful May 30, 2015
Honest Review So, my 2 little ones, wife and I are in the market to buy a seven seater SUV. We live in Flower Mound, so this dealership for Volvo so the closest to So, my 2 little ones, wife and I are in the market to buy a seven seater SUV. We live in Flower Mound, so this dealership for Volvo so the closest to us. Upon reaching the dealership (one small sign for "sales") we see and trying look for a parking space (none!). We had to park in one of the new Volvo car spots. We get to this service looking building, which apparently the sales office. We were greeted by the gentleman "Scott", the manager, who was nice and handed us over to "Barry", who seemed nice as well. He got us to the new vehicle parked on a ramp (XC 90 2016), which was wonderful looking. He popped the trunk open and started describing the model name and the cost. Then that was it. 90% of the questions from there on that I asked, were answered as either, not sure of it is the paper (a black and white cheap paper showing 3 model options, laid out in a 8 size font with small dots that would literally take a scale to line up and look for the right reponse). I knew much more about the vehicle than he did! He came on the test drive with us and every 10-20 feet kept showing us the directions on the road including reminding us of speed limit. It seemed like he owned the car, there was just no room for us to freely look around! Coming back to the dealership he asked me twice if I would be able to park it back!!! The dealership was much worse than a Toyota dealership in aesthetics, courtesy, professionalism of people, knowledge, approach and general kindness! The secretary even had no manners!!! I have never in my 15 years experience of buying cars from Toyota to Nissan to Acura to BMW to Porsche have ever seen such kind of unprofessionalism, literal rude service to pathetic knowledge of people selling a 60+k $ car. There is literally no way I would either step back there or recommend even my worst enemy got it there! So sorry to say, but only reason someone might buy a car from there would be either a crazy sale, or an insanely good car and ready to ignore everything else. A couple of small things at the end (believe me I could write a book on this, but running out of my precious time and text space on here); asked him for a brochure; response > "it's on the Internet", we liked the car except a stiff ride, there is an air suspension option right, response > let me see (looking on the computer in his cubicle, not even having the courtesy to offer me to sit down) > "I don't see how it should make a difference in ride here". Then Inask someone right outside the cabin, and this guy is standing 15 feet away leaning on a Volvo sedan and saying its a 1800$ option and makes a difference yes. So I ask him if there is one I could try, Barry steps in, "oh no, we cannot do that at all, can't even dream of doing that at all". I was puzzled and then the other gentleman told me, while walking away, we sold the last car with this "first edition" which had the option this morning to someone. Hence I knew why Barry mentioned so! He didn't even have the courtesy to give me his card, or something in the lines of thank you for coming or we can get you a prize on it etc. it's like we weren't even welcomed there! So I approached Scott the manager about this while leaving, who was dumbfounded and had not much to say even! Worst, odd and humiliating experience ever! I did not have to do but just sit and watch make them one blunder after the other!!! Good luck if you are going there!!! More
by Jairaj Sayani
Employees Worked With
May 09, 2015
Purchase of Tire Generally, the service department is pretty good. But, recently when I had to purchase a tire, I felt like the service rep I was working with was with Generally, the service department is pretty good. But, recently when I had to purchase a tire, I felt like the service rep I was working with was withholding information from me and not knowledgable about all options. It was the first time I felt let down by Volvo of Dallas service department. I hope my next visits are not as disappointing. More
by BB33
Employees Worked With
Yahya Asgharnia
April 06, 2015
2013 Volvo S60 20,000 miles Yahya met us just as we pulled into the parking lot and approached us before we could even get out of our vehicle! Little did we know, we would soon m Yahya met us just as we pulled into the parking lot and approached us before we could even get out of our vehicle! Little did we know, we would soon meet one of the friendliest car sales person we had ever met. This man is amazing! He works for you and will show you everything you want to know about a Volvo. He's cheerful and will make your car buying experience informative and fun. Pedro, the GM of Volvo Dallas, was leaving and had a container of food he was taking for his kids sporting event. Yahya called him over to meet my wife and I. Me, being the awnry trype, asked him what was in the container that smelled so good. He shook my hand, introduced himself and offered me some of his kids teams' food. Would I deal with Yahya again? You bet! Will I be back to Volvo of Dallas? You bet. Would I recommend a Volvo from this dealership to my friends? YOU BET! Thanks Yahya! More
by dboozer129
Employees Worked With
Pedro Palenzuela, Yahya Asgharnia
March 08, 2015
Great Experiance We had been wanting to replace our outdated S60 and Dustin was able to help us out! He did an outstanding job walking us through the process and took We had been wanting to replace our outdated S60 and Dustin was able to help us out! He did an outstanding job walking us through the process and took the time to explain everything in depth and answer all the questions we had. He was very knowledgeable and made the process enjoyable. Matt took care of the financing for us and also did an outstanding job walking us through that process. Bottom line, these guys were great and I HIGHLY recommend visiting Volvo of Dallas! More
by chrism
Employees Worked With
Dustin Klika
March 06, 2015
Simply Amazing WOW!! Volvo of Dallas knows how to make perfect, most excellent customer service!! I purchased an older car from there a year ago, and as you know ol WOW!! Volvo of Dallas knows how to make perfect, most excellent customer service!! I purchased an older car from there a year ago, and as you know older cars just need maintenance. I went to Eric Lamla and he was awesome, in and out with a loaner car. Then it came back that it was a better choice to trade in for a new and BETTER car. Pedro was so helpful and whiling to help me in any way I needed him to. He made it so easy for me and did NOT pressure me like most dealers will. Dustin Klika was my sales guy, and man- talk about top notch service. I was not able to fit going to the dealership in my crazy busy schedule- and he delivered the paper work and car to me!!! We were done in 5 minutes. If you ask me, I will always do all of my business with them from now on!! Thanks again guys! Yall are truly THE BEST!! More
by rochellethebell
Employees Worked With
Pedro Palenzuela, Dustin Klika
February 20, 2015
Shopping for a new XC60 R-Design On Saturday, Feb 14th, my wife and I went car shopping to replace her Lexus RX350 that was coming off of lease. She wanted another similar size "luxu On Saturday, Feb 14th, my wife and I went car shopping to replace her Lexus RX350 that was coming off of lease. She wanted another similar size "luxury" SUV and she preferred a deep red if available. We looked at several makes and ended up at Volvo of Dallas. A salesman by the name of Chris Meregini immediately greeted us and we explained what we were looking for. It turned out the Chris was new and was not very knowledgeable of the product line. He could not answer many of our questions, but we did like the XC60 T6 Ocean Design that was on the floor and asked if it came in red. Chris Chiv came in at this point, said that the other Chris was new and that he could help us. He told us that they had a XC60 T6 R-Design Platinum in Passion Red coming in sometime the following week and the wife of one of the managers had one that we could drive on Tuesday if we like. We agreed to meet at 11:30am on Tuesday. On Tuesday the car was ready for us to drive and Chris Meregini accompanied us. Once again he was not able to answer some of our questions and, as we later learned after talking to a knowledgeable sales person at another dealership, there were many features that were not explained that we were not aware of. But, we liked the car and when we returned, I stayed to negotiate a deal on the car that they supposedly had coming in. Chris Chiv took over at that point, once again saying that the other Chris was new and not familiar with their systems yet. I asked to see the spec sheet of the car they had coming in. After working on a couple of different computers, Chri Chiv came back to me to tell me that the car they had "coming in" was sold last Saturday.....THE DAY WE WERE AT THEIR DEALERSHIP ORIGINALLY. . He also told me that he had done a nationwide search and no other XC60 R-Design AWD Platinums were available but they could order one for us. I thanked him and left the dealership. I believe we were intentionally deceived by Chris Chiv. They obviously didn't have an on ordered car coming in but were counting on a car at another dealership and since it was sold the day we were in the dealership originally, he should have known it was no longer available before we came out. I don't blame Chris Meregini for his lack of product knowledge. I blame management for putting him in front of customers without adequate training....that was not fair to him. On the way home, I got a call from Anthony Conrad of Park Place Volvo who was responding to an online inquiry I had made to their dealership. He had a demo we could drive in another color and had identified the exact car we were looking for at another dealer. I stopped by their dealership on the way home and, drove the demo and learned a lot about the car that was not explained at Volvo of Dallas. To make a long story shorter, we made a deal to purchase the car they were securing from another dealer by 5:30pm that same afternoon and our new car will be delivered shortly. Great experience at Park Place Volvo....Terrible experience at Volvo of Dallas. More
by jwat
Employees Worked With
Chris Meregini, Christopher Chiv
February 11, 2015
Painless Car Buying Experience!!! From the moment I spoke with Scott Traylor on the phone, he took the pressure away and I knew it would be worth the trip to go see them. The handoff t From the moment I spoke with Scott Traylor on the phone, he took the pressure away and I knew it would be worth the trip to go see them. The handoff to Yahya Asgharnia was smooth and the sincerity of the their staff made this purchase a special heartfelt valentines present for the best wife I could have ever been blessed with. After test driving the competition out there and the level of professionalism, the decision was easy. Thanks Scott, Yahya, Jeremy and all the staff that helped! Sincerely, Mike & Nina More
by mibagby
Employees Worked With
R. Bonnilla, Jeremy Hernandez, Yahya Asgharnia, Scott Traylor
February 08, 2015
Wonderful!!! We can not thank Yahya enough for all his help! He was so friendly, professional and went above and beyond to make sure we were taken care of! Love lo We can not thank Yahya enough for all his help! He was so friendly, professional and went above and beyond to make sure we were taken care of! Love love love my new car and highly recommend Volvo of Dallas! Thanks again! Lindsey & Robert More
by robert10
Employees Worked With
Yahya Asgharnia
February 05, 2015
No hassle, great service. Yahya greeted us as soon as he walked in the door. He had us in the car to test drive within minutes. I would highly recommend this place. Ask for Yah Yahya greeted us as soon as he walked in the door. He had us in the car to test drive within minutes. I would highly recommend this place. Ask for Yahya. More
by llahretnuh
Employees Worked With
Yahya Asgharnia
