
Crest Volvo Cars
Frisco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Volvo dealer at pano perfect customer service Mr, KEITH was best service advisor I have ever met . I am 62 years old and been in may car service dealer but this one was extremely polite care and u Mr, KEITH was best service advisor I have ever met . I am 62 years old and been in may car service dealer but this one was extremely polite care and understanding and help me extremely to give solution to my son Volvo. More
Not trustworthy My husband and I visited Crest Volvo in Plano just this past Thursday evening, October 11th 2018. Paul, the salesman, was very helpful, and we were al My husband and I visited Crest Volvo in Plano just this past Thursday evening, October 11th 2018. Paul, the salesman, was very helpful, and we were almost ready to purchase a 2018, Volvo S90. Our price offer was accepted, and all we needed was a written detailed description of the car containing all the features. Paul was not able to provide this written description of the car that evening, but promised he would certainly have it the following day. We scheduled an appointment for Friday at 11:30AM. Paul was happy to see us again, and said he will get us as the detailed car description with all the features the car has. My husband had to leave, and I waited in Paul's sales office for a while. Paul then came, and explained to me that Sam, the car sales manager, and he were not able to locate this detailed car description. I then explained, had I known that no detailed car description existed, I would not have returned the next day to purchase this car. They asked me to wait some additional time, and again, I patiently waited. All of a sudden, a big, tall man appeared, who I had never seen before, and explained to me that he was the final decision maker in this dealership . I believe his name was Chad. He impatiently said that I was totally unreasonable, too demanding, and just should go ahead and purchase this car without any written description. I simply said "no" that I couldn't t buy this car without the written description that was promised. He then forcefully removed the paperwork containing my total sales price that Paul, my salesman, had earlier given to me, and told me to get out of the dealership! I felt frightened, intimidated, and left the dealership, nearly crying, at the abominable way I had been treated. No one should experience such mishandling in a car dealership. Everyone is entitled to receive, in writing, a detailed car description that includes all the features a car has that one wishes to purchase.. More
Excellency!! At its finest I met with Mr Blackshir, I had no real intention of purchasing a new vehicle so you can only imagine MY surprise when I found something that I liked a I met with Mr Blackshir, I had no real intention of purchasing a new vehicle so you can only imagine MY surprise when I found something that I liked and proceeded. I have purchased here before and I am pleased that the service is consistently OUTSTANDING, Excellent and Mr Blackshir was a wonderful representative for Crest Volvo. Honestly everyone that I encountered was friendly and accommodating More
Awesome experience! I purchased a 2018 xc90 here and Billy Delgado was amazing. Took good care of me and was patient and just all out a very nice person to work with. The I purchased a 2018 xc90 here and Billy Delgado was amazing. Took good care of me and was patient and just all out a very nice person to work with. They gave me a fair value for my trade(2015 Durango) right off the bat which was a plus. The finance person Jeremy was awesome too and didnt try to pressure me into any extra products, but gave me all the info i needed and i did end buying a product at my own will. He was also great and very through with the finance process. I highly recommend you give them a try! Truly great experience! Justin =) More
Maintainence Lyn Ford and the team at Volvo are the BEST!!! They are always very personable and professional. I had the oil changed and the Zaktek applied. My c Lyn Ford and the team at Volvo are the BEST!!! They are always very personable and professional. I had the oil changed and the Zaktek applied. My car is always immaculate More
Great service department I have purchased multiple cars from Crest Volvo and have always had great service in the service department. Lyn does a great job of explaining what w I have purchased multiple cars from Crest Volvo and have always had great service in the service department. Lyn does a great job of explaining what will be done. More
Crooks These people engage in deceptive trade practices. Currently being towed to Autobahn Volvo by Volvo Corporate for warranty work they were trying to mak These people engage in deceptive trade practices. Currently being towed to Autobahn Volvo by Volvo Corporate for warranty work they were trying to make me pay for out of pocket. The service director Jeremi Chapman fabricated things in my Volvo Case. Made countless threats. Please avoid. This business has no integrity, and I will be filing a deceptive trade practice complaint against Jeremi Chapman and Crest Volvo with the Texas Attorney General. More
Excellent Service and Care Simply put, Crest Volvo and quite frankly all of the Crest dealerships are second to none. From the purchase to service they leave no stone unturned Simply put, Crest Volvo and quite frankly all of the Crest dealerships are second to none. From the purchase to service they leave no stone unturned. More
Excellent Sales and Service This was my first time shopping at Crest Volvo and it was the best decision!!! If you are looking for a great dealership to find your next vehicle you This was my first time shopping at Crest Volvo and it was the best decision!!! If you are looking for a great dealership to find your next vehicle you can stop looking. I HIGHLY recommend Crest Volvo, everyone I worked with was beyond great and extremely helpful. I shopped around a few different places and this was by far the best. This will be the first place I go when shopping for our next vehicle! Check out Crest before going anywhere else, I promise you will not regret it. :) More
Great customer service experience Worked with Lynn Ford. Great communication skills keeping updated. Always on the customer side. Parts & labor was covered under my car coverage. Super Worked with Lynn Ford. Great communication skills keeping updated. Always on the customer side. Parts & labor was covered under my car coverage. Super nice service department. More