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Crest Volvo Cars
Frisco, TX
2,352 Reviews
Crest Volvo Cars is a premier Volvo dealership in Frisco, TX. We have grown rapidly every year since our humble beginnings, and have served as your Dallas area Volvo dealer with pride and unwavering gratitude since our very start. Our Frisco Volvo store features a large selection of inventory, and terrific Volvo Parts and Service departments. Stop by and be sure to browse our marvelous collection of new and certified used Volvo cars, coupes, and SUVs. Our remarkable selection of new and used certified Volvo cars and SUVs will leave you breathless; we offer unique luxury greats like the VolvoXC60, Volvo S60, and the highly popular Volvo XC 90.
Our helpful sales staff is here to guide you through a hassle-free purchasing experience that is designed to leave you with the Volvo of your choice at the absolute lowest price available. At Crest Volvo, we aren't just here to sell you a car; we're here to give you the whole Volvo experience. Test drive a deluxe Volvo, speak with our knowledgeable sales team, choose a Volvo financing option that works for you, and then walk away with a top quality vehicle that matches your personality. At Crest Volvo, we promise you a convenient car buying experience you won't soon forget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,352 reviews
July 27, 2018
Great experience I worked with Billy in the sales department. He was very knowledgeable and easy to talk with. He was able to answer all of my questions and deliver on I worked with Billy in the sales department. He was very knowledgeable and easy to talk with. He was able to answer all of my questions and deliver on all of the items I wanted on my new lease of a 2018 S90. Jeremy in the finance department was fantastic as well and made the paperwork portion very easy and understandable. I would recommend this dealership if you’re in the market for a new Volvo. More
by Jp202020
Employees Worked With
Jeremy Hernandez, Billy Delgado
July 26, 2018
Easy Peezy! The Crest Family is great, from the front reception to finance! Everyone is friendly and I didnt feel pressured in my Volvo selection (S60)! They made The Crest Family is great, from the front reception to finance! Everyone is friendly and I didnt feel pressured in my Volvo selection (S60)! They made buying a new car Easy Peezy! Go see them, you won’t be dissapointed! More
by Grace75023
July 23, 2018
Love our XC60 Doug Aaron was amazing. Everything he said was honestest and truthful. The entire process was simple and convenient. He has made us a loyal customer. Doug Aaron was amazing. Everything he said was honestest and truthful. The entire process was simple and convenient. He has made us a loyal customer. Great experience! More
by jonotoole8
Employees Worked With
Douglas Aaron
July 20, 2018
Life made easy Had a flat Needed anew tire Did not have a scheduled appointment Less that and hour drive out with new tire and a nicely washed S60 Had a flat Needed anew tire Did not have a scheduled appointment Less that and hour drive out with new tire and a nicely washed S60 More
by Volvo#11
Employees Worked With
Lyn Ford
July 19, 2018
Great Customer Service Car buying has always been a dreaded shopping experience, but at crest valvo they made it fast and easy. I did the application online was approved, I Car buying has always been a dreaded shopping experience, but at crest valvo they made it fast and easy. I did the application online was approved, I already had the car in mind from online shoppping I went in got the price and walked out in two hours. More
by Raudel123
July 18, 2018
Dedicated to the sale Justin and Billy were awesome and very customer satisfaction focused! Henry was able to answer all of our questions and got us in and out quickly. Justin and Billy were awesome and very customer satisfaction focused! Henry was able to answer all of our questions and got us in and out quickly. More
by XC90 NOT XC60 ; D
Employees Worked With
Other Employees :
Justin Wilcher, Jeremy Hernandez, Billy Delgado
July 16, 2018
Great Service Great overall experience. Service was friendly. Sales was on top of everything. My wife loves her XC 60. The free car washes for life are a big positi Great overall experience. Service was friendly. Sales was on top of everything. My wife loves her XC 60. The free car washes for life are a big positive also. More
by Kpayne
Employees Worked With
Paul Bochniak, Jeremy Hernandez, Duncan McPhail
July 11, 2018
Volvo lease Excellent service We are treated well and all questions answered Listen to our requests and very patient Overall we are happy with our experience Excellent service We are treated well and all questions answered Listen to our requests and very patient Overall we are happy with our experience Thanks More
by Jyo
July 09, 2018
Poor Service Department-continuously Crest dealership service department continues to decline to a near bottom low over the past 5 years. And I have gone through two service representati Crest dealership service department continues to decline to a near bottom low over the past 5 years. And I have gone through two service representatives (they both no longer there). The past few service visits (as required by the extended warrantee to have the vehicles serviced at their facility) Crest has made many mistakes. They don't listen to their clients...some examples of mishaps, errors and unannounced changes.... The 27 "World Class Inspection" has now been downgraded to be called 27 Mulit-point inspection" The service charged $4.93 for an "Expendable & Enfironmental Disposal Fee". What? I had a tire rotation...nothing was "disposed of" at that service. State Inspections...charged, and then offered complimentary at no charge, and now charging again. Pick one Crest. On one incident, they increased the mileage to my vehicle on the paperwork over 20,000 miles after a day's service. Calling them on this serious error, they had to go a great lengths to get this mistake corrected. Another incident involved an allignment (of which they were mistakingly charging me -this was covered under the warrantee service agreement), and the stearing was off upon return of the vehicle and the vehicle had to be brought back in for another correction. Past few "oil change" services, it was noticed that they errored again and were stickering the vehicles to have an oil change at every 12 months. Both my vovlos require at 6 months. Calling them on this error, the service rep stated that "Oh, this does not happen that often". It happened twice on both my vehicles. (4 times to one customer is not often?. This can affect any warrantee agreement if not documented correctly. Battery replacement event: I had requested for Crest to retain the prior battery (as it was under warrantee with another retailer when having to have it previously replaced when it died while on a road trip). Crest discarded the previous battery...then had to go dumpster diving to retrive the battery. Fortunately it was found. This current event, they were trying to charge me for a simple oil change advising me that my warrantee had expired. It was extended at an expensive cost to September 2019. They continue to not get it right and know their customers.. Lastly...the facilities are dirty and shameful...and have been for some 4 years of them being there, and progressively getting worse. They keep saying they are "moving" to a new facility, but yet they are still there exposing the high paying clients to substandard surroundings. This is so disappointing. Only writing of these negative experiences...you decide if you choose to go there for service. More
by Disappointed
Employees Worked With
Jeremy Hernandez
July 09, 2018
Great customer service My husband and I came into Creat Volvo with an open mind, unsure of what model would be best for us. We knew we were looking for an suv, but needed to My husband and I came into Creat Volvo with an open mind, unsure of what model would be best for us. We knew we were looking for an suv, but needed to try out a few to see what fit us best. Douglas Aaron was patient and thoughtful about our needs and helped me to find the PERFECT Volvo. I recommend everyone stop by and see what they have available! More
by Kathryn10
Employees Worked With
Douglas Aaron
