
Crest Volvo Cars
Frisco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Douglas Aaron did an amazing job I met Douglas several months ago at Crest. He went out of his way to show and text me XC90s as they came in. He was always professional, kind, answe I met Douglas several months ago at Crest. He went out of his way to show and text me XC90s as they came in. He was always professional, kind, answered all my questions and was never pushy. It never felt to me about him making a sell, but about me finding the right car at the right time. I highly recommend asking for Douglas as the salesperson from Crest. I feel there is an opportunity to improve with the finance. It felt very much about Crest finding ways to make money rather than them laying out options (specifically finance rates and terms) and letting me choose what worked best for me. If I didn't ask the "right" questions, I would have ended up with a higher interest rate unnecessarily. More
Great Customer Service I was VERY pleased with Crest's customer service with the purchase of our vehicle. First, the car buying process was pretty painless and straightforwa I was VERY pleased with Crest's customer service with the purchase of our vehicle. First, the car buying process was pretty painless and straightforward. More importantly, after I purchased the vehicle an issue crept up, and they took care of it thoroughly and in a timely manner. Just wanted to give a shout out to Tony and Erik. Thank you, guys!!! I am a very pleased customer and would recommend Crest without reservation. More
Purchase me Volvos60 We went to Crest Volvo for a test drive. The sales were very friendly, listened carefully about what we need and intruded right vehicle. After test dr We went to Crest Volvo for a test drive. The sales were very friendly, listened carefully about what we need and intruded right vehicle. After test drive, the negotiations of price went well. They are quite candit, we bought the vehicle we test drived. Whole process went well. We highly recommended this dealership. More
A Great Team We recently leased our 4th Volvo from Crest Volvo and I can’t compliment them enough! The trade in process and negotiation was painless. We visit the We recently leased our 4th Volvo from Crest Volvo and I can’t compliment them enough! The trade in process and negotiation was painless. We visit the dealership regularly for service so we know much of the staff on a first name basis. Shoutout to Whitney, Justin, Sam, Jeremy H, and Doug A! thanks again! More
Honest Bought new Volvo and recently a used Mercedes from Crest Volvo. For the used car, they made a deal predictable from Kelly blue book and added new tir Bought new Volvo and recently a used Mercedes from Crest Volvo. For the used car, they made a deal predictable from Kelly blue book and added new tires. Great experience. More
Great pleasant experience and a remarkable customer service! Barry, Jorge and the whole Crest team delivered a wonderful experience. Very knowledgeable people and very friendly. They made us feel like family. Th Barry, Jorge and the whole Crest team delivered a wonderful experience. Very knowledgeable people and very friendly. They made us feel like family. Thank you Barry for your wonderful service! We are ready to have closer this wonderful people soon in our neck of the woods in Frisco! Thanks! More
Volvo dealer at pano perfect customer service Mr, KEITH was best service advisor I have ever met . I am 62 years old and been in may car service dealer but this one was extremely polite care and u Mr, KEITH was best service advisor I have ever met . I am 62 years old and been in may car service dealer but this one was extremely polite care and understanding and help me extremely to give solution to my son Volvo. More
Not trustworthy My husband and I visited Crest Volvo in Plano just this past Thursday evening, October 11th 2018. Paul, the salesman, was very helpful, and we were al My husband and I visited Crest Volvo in Plano just this past Thursday evening, October 11th 2018. Paul, the salesman, was very helpful, and we were almost ready to purchase a 2018, Volvo S90. Our price offer was accepted, and all we needed was a written detailed description of the car containing all the features. Paul was not able to provide this written description of the car that evening, but promised he would certainly have it the following day. We scheduled an appointment for Friday at 11:30AM. Paul was happy to see us again, and said he will get us as the detailed car description with all the features the car has. My husband had to leave, and I waited in Paul's sales office for a while. Paul then came, and explained to me that Sam, the car sales manager, and he were not able to locate this detailed car description. I then explained, had I known that no detailed car description existed, I would not have returned the next day to purchase this car. They asked me to wait some additional time, and again, I patiently waited. All of a sudden, a big, tall man appeared, who I had never seen before, and explained to me that he was the final decision maker in this dealership . I believe his name was Chad. He impatiently said that I was totally unreasonable, too demanding, and just should go ahead and purchase this car without any written description. I simply said "no" that I couldn't t buy this car without the written description that was promised. He then forcefully removed the paperwork containing my total sales price that Paul, my salesman, had earlier given to me, and told me to get out of the dealership! I felt frightened, intimidated, and left the dealership, nearly crying, at the abominable way I had been treated. No one should experience such mishandling in a car dealership. Everyone is entitled to receive, in writing, a detailed car description that includes all the features a car has that one wishes to purchase.. More
Excellency!! At its finest I met with Mr Blackshir, I had no real intention of purchasing a new vehicle so you can only imagine MY surprise when I found something that I liked a I met with Mr Blackshir, I had no real intention of purchasing a new vehicle so you can only imagine MY surprise when I found something that I liked and proceeded. I have purchased here before and I am pleased that the service is consistently OUTSTANDING, Excellent and Mr Blackshir was a wonderful representative for Crest Volvo. Honestly everyone that I encountered was friendly and accommodating More
Awesome experience! I purchased a 2018 xc90 here and Billy Delgado was amazing. Took good care of me and was patient and just all out a very nice person to work with. The I purchased a 2018 xc90 here and Billy Delgado was amazing. Took good care of me and was patient and just all out a very nice person to work with. They gave me a fair value for my trade(2015 Durango) right off the bat which was a plus. The finance person Jeremy was awesome too and didnt try to pressure me into any extra products, but gave me all the info i needed and i did end buying a product at my own will. He was also great and very through with the finance process. I highly recommend you give them a try! Truly great experience! Justin =) More