Crest Volvo Cars - Service Center

Crest Volvo Cars responded

It's fantastic to hear about your positive experience! We're pleased that you were greeted promptly and in a friendly manner, and that you found the dealership clear and inviting. We're also glad the courtesy car was ready for you. It's wonderful that you observed our staff members performing their jobs well. We strive to create a welcoming and efficient environment for all our customers. Thank you for sharing your feedback and we look forward to seeing you next time!

Crest Volvo Cars responded

It's wonderful to hear about your long-standing relationship with Lyn! We're delighted that you've trusted him as your advisor for 20 years, and that the quality of service remains consistently high. We truly value customer loyalty and are pleased that we've been able to earn your trust over the years. Thank you for sharing your feedback.

Crest Volvo Cars responded

It's wonderful to hear that Lynn provided you with such helpful service! We're also delighted that your car was perfectly clean upon pickup. We understand that a clean vehicle adds to the overall service experience, and we're glad we met your expectations. We appreciate you taking the time to share your positive feedback.

Crest Volvo Cars responded

It's wonderful to hear that Lynn has made such a positive impact on your experience! We're delighted that you find him knowledgeable, hospitable, and helpful. We understand that excellent service can truly enhance the ownership experience, and we're glad Lynn has provided that for you. Thank you for sharing your appreciation!

Crest Volvo Cars responded

Thank you for the great feedback! We're so glad to hear that Jordan and the Crest team provided you with a fast, efficient, and thorough experience during your first maintenance visit. We’re happy to know you’re enjoying your new Volvo and look forward to continuing to serve you in the future!

Crest Volvo Cars responded

Thank you for the amazing feedback! We're so glad to hear Ally provided you with outstanding support and always made you feel welcome. She truly goes above and beyond to find the best solutions for her customers. We appreciate you sharing your experience and look forward to serving you again soon!

Crest Volvo Cars responded

Thank you for sharing your wonderful feedback! We're thrilled to hear that your experiences have been consistently positive. Ally truly goes above and beyond, and we're grateful for your kind words about her service. We look forward to continuing to provide great care for both you and your vehicles!

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that Jordan provided excellent service and took care of your repairs and maintenance. We appreciate your trust and look forward to assisting you again in the future!

Crest Volvo Cars responded

Thank you for sharing your feedback. We are sorry to hear that you are not satisfied with your service appointment. We understand how frustrating this can be, and we would like to address your concerns. Please reach out to General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688, and he will assist in ensuring we improve our service going forward. We appreciate your patience and hope to have the opportunity to make things right.

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Bryan kept you well-informed and made your service appointment quick and efficient. We agree that good communication is key, and we're glad Bryan delivered excellent service throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future!