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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,479 Reviews

1,479 Reviews of Crest Volvo Cars - Service Center

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June 28, 2025

I’m only giving the service dept. a 5 because of Bryce. Had he not provided excellent service, I would have rated them a 4. The work was as expected but whoever completed my oil chang More

by KEIRYNE821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Everything from start to finish was easy and well done. All Service providers I encountered were all outstanding. More

by T_BRAN_E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Always easy to schedule an appointment and always very thorough! I was in and out in less than an hour! More

by dglrus60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

The visit was for state inspection. It was timely and no-fuss. Service advisor is knowledgeable. More

by MIMICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

I’m very pleased with the service I received. Lyn kept me informed with what was happening with my vehicle. Once returned the vehicle drives much better. I think it was a wise decision to use Cre More

by BROOKDO54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Jordan couldn’t fix the issue on the phone, so he had the car towed in. Had to wait a day due to heavy load in the shop, but then fixed with a software download. Car back, cleaned and washed as well. Well do More

by DBRICH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Crest Volvo Cars responded

We are delighted to hear about your positive experience with Jordan and our service team. We understand that having your car towed in wasn't the most convenient solution, but we're glad Jordan was able to resolve the issue with the software download. Thank you for your patience during our busy period, and we're pleased that we could return your car cleaned and washed. Your feedback about our thorough service approach means a great deal to us.

June 27, 2025

Excellent experience. We were treated very well. Crest had already arranged for a Loaner Vehicle, just in case the issue with my car would take a little time. Bryce imm More

by vquinby57
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Excellent service. Great work. Kept me updated about the service progress. The car was cleaned as delivered. More

by Sakthi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Scheduling is easy, the loaner process is smooth and effortless. Nice coffee station but needs more matcha lattes, great snacks clean showroom More

by Ekenemaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Jordan always take good care of my car , I recommend my friends & family to come to your dealership and the service center . Thank you More

by ANJUMMALIK07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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