Crest Volvo Cars - Service Center

Mark was the advisor I initially met with and he was very nice. While our interaction was brief, Mark was engaging and very accommodating. I would like to work with him from now on if at all possible. nice. While our interaction was brief, Mark was engaging and very accommodating. I would like to work with him from now on if at all possible. More

Great experience with Mark and the service dept. He clearly laid out my options and didn’t try to upsell me on anything. Exactly what I asked for and when they spotted an issue, they got the work d He clearly laid out my options and didn’t try to upsell me on anything. Exactly what I asked for and when they spotted an issue, they got the work done quickly and without sticker shock! More

Lyn, treated me with respect and explained things to me so I could understand. Also he listened to my concerns. My last encounter did not go so well and because of Lyn my faith in this company has been r so I could understand. Also he listened to my concerns. My last encounter did not go so well and because of Lyn my faith in this company has been restored. Lyn is an asset to this company. More

Crest Volvo keeps proving to be a car dealership you can depend on. It offer first class service and courtesy. I will always be a customer of Crest Volvo… depend on. It offer first class service and courtesy. I will always be a customer of Crest Volvo… More

Jordan is the best. He is always honest and enjoyable to work with. Takes interest in our needs. He is always honest and enjoyable to work with. Takes interest in our needs. More

Thank you for the incredible friendly service! It was simple and painless. We appreciate all you do! It was simple and painless. We appreciate all you do! More

Jordan is honest! He has serviced my vehicles since 2016. Very smart. I I trust him. Great guy! If only he sold volvos too. He has serviced my vehicles since 2016. Very smart. I I trust him. Great guy! If only he sold volvos too. More

Everything was great and timely. Communication was excellent. It was expensive though. But I guess you get what you pay for. Communication was excellent. It was expensive though. But I guess you get what you pay for. More

I’d like to share feedback regarding my recent service visit. While my previous experience at Crest Volvo—particularly during the purchase of my SUV in December—was outstanding, this recent interaction un visit. While my previous experience at Crest Volvo—particularly during the purchase of my SUV in December—was outstanding, this recent interaction unfortunately fell short of those expectations. During this visit, Bryce assisted me on behalf of Mark, who was unavailable. While I understand that service advisors have busy schedules, I couldn’t help but feel like an inconvenience throughout the process. It was especially disheartening to observe a noticeably more courteous and engaging demeanor from Bryce when interacting with his own clients. As someone who was referred to Crest Volvo by two satisfied customers, and who has also recommended your dealership based on my own positive experience, this inconsistency in treatment was disappointing. I hope that in the future, all customers—regardless of who their assigned advisor is—receive the same level of professionalism, courtesy, and attention. A little kindness goes a long way, and I believe it’s a standard that should be consistent across all client interactions. Moving forward, I would prefer not to be assisted by Bryce again. I genuinely appreciate the high standards Crest Volvo is known for and trust that this feedback will be taken constructively to help maintain that reputation. Thank you for your time and consideration. More

Great communication. Everyone was friendly and helpful. Really good experience. Feels nice to see a service department like that. Makes me feel comfortable coming back. Everyone was friendly and helpful. Really good experience. Feels nice to see a service department like that. Makes me feel comfortable coming back. More