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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,570 Reviews

1,570 Reviews of Crest Volvo Cars - Service Center

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July 13, 2025

Excellent service, friendly and accommodating. Service was on time and well done, its a stress free experience. More

by JUAN34NINOROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that our team provided you with outstanding service while being welcoming and helpful. It's fantastic to know that we delivered timely service and made your visit completely hassle-free. Your feedback about the quality of our work and the smooth experience means so much to us. We truly appreciate your trust in Crest Volvo Cars and look forward to continuing to serve you with the same level of excellence in the future.

July 12, 2025

I trust Jordan to tell me what my car needs to keep it in good shape as I keep it for the long-term. I also appreciate the learner program. More

by BARBARA.GREYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you have built such trust in our team member who helps you understand what your vehicle needs for long-term care. Your confidence in our guidance for maintaining your car in excellent condition means everything to us. We are also pleased that you find value in our loaner program. Your loyalty and trust in our service approach is truly appreciated, and we look forward to continuing to support you and your vehicle for years to come.

July 12, 2025

This was my first service appointment at Crest and the experience was great! Bryce took care of me, kept me updated throughout my wait and provided clear information about the plan for my service. I wante More

by abconley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Crest Volvo Cars responded

Thank you for choosing Crest Volvo Cars for your first service appointment! We are thrilled to hear that your experience was great and that you felt well taken care of throughout your visit. It means so much to us that you received clear information about your service plan and were kept updated during your wait. We truly appreciate you giving us the opportunity to serve you based on the positive reviews you saw. Your satisfaction is our top priority, and we are honored that you plan to return for future service needs. Thank you for being willing to share your positive experience with your friends - word of mouth recommendations from satisfied customers like you are incredibly valuable to us. We look forward to continuing to provide you with excellent service at Crest Volvo Cars.

July 12, 2025

As always Allie and team took great care of me and my Volvo while it was being serviced. I was kept informed during the service and my Volvo was retuned very clean and serviced as promised. More

by Dscottedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with us! We're delighted to hear that our team provided exceptional care for both you and your Volvo during your recent service visit. It's great to know that you felt well-informed throughout the process and that your vehicle was returned to you in pristine condition, serviced exactly as expected. Your loyalty means the world to us, and we truly appreciate your continued trust in Crest Volvo Cars. We look forward to serving you again in the future!

July 12, 2025

Jordan is so easy to work with! Communicates! Friendly and consistent! Will never work with anyone else! More

by LISA.BASSETT0
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with our team. We are thrilled to hear that you found Jordan to be easy to work with and appreciated the clear communication throughout your visit. It means so much to us that you experienced such friendly and consistent service. Your loyalty and trust in our team truly makes our day, and we look forward to continuing to serve you with the same level of excellence in the future.

July 12, 2025

Bryce was awesome to work with for my car maintenance. I purchased my car there so the experience has always been great! Thank you! More

by manishrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with us! We are delighted to hear that your car maintenance went so well and that you had such a positive interaction with our team. It means a great deal to us that you have consistently had great experiences since purchasing your vehicle with us. Your satisfaction is our top priority, and we truly appreciate your continued trust in Crest Volvo Cars for all your automotive needs.

July 11, 2025

Ally was fantastic and thorough and I always appreciate working with her. While the situation with my car was complex, the dealership was able to perform the right diagnostics to fix my vehicle. More

by darya.haefele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with us. We are delighted to hear that you had such a positive interaction and that our team was able to provide thorough service during your visit. It's especially rewarding to know that despite the complexity of your vehicle's situation, we were able to conduct the proper diagnostics and successfully resolve the issue. Your satisfaction with the comprehensive care you received means a great deal to us. We truly value your trust in Crest Volvo Cars and look forward to continuing to serve you in the future.

July 10, 2025

Jordan always takes GREAT care of us. We have never had a bad experience with Crest Volvo. More

by BigT6921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear that Jordan consistently provides excellent care and that your experiences have been consistently positive. Your feedback about the outstanding service you receive means a great deal to our team. We truly value your trust in us and look forward to continuing to serve you with the same level of care and dedication.

July 10, 2025

I service my Volvo car for almost 4 years now at Volvo Crest in Plano. When I call to make an appointment, Ally is always so professional and hands on! They offer a loan car , or you can wait while the More

by CLAU19AUG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us over the past four years. We truly appreciate your loyalty and trust in our team for your Volvo's service needs. It's wonderful to hear that our staff consistently provides professional and attentive service when you schedule your appointments. We're glad that our flexible options, including loaner vehicles and comfortable waiting areas, make your service experience convenient. Your recommendation means everything to us, and we look forward to continuing to serve you and your Volvo for many years to come.

July 10, 2025

Lyn as my service advisor is amazing - he is reliable, honest and gets my car in and out quickly! More

by Kathymanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience with us, Kathy! We are thrilled to hear that Lyn has been such an exceptional service advisor for you. Your feedback about his reliability, honesty, and efficiency truly means a lot to our team. We strive to provide outstanding service that gets you back on the road quickly while maintaining the highest standards of care for your vehicle. It's wonderful to know that Lyn has consistently delivered on these important aspects of your service experience. We greatly appreciate your trust in Crest Volvo Cars and look forward to continuing to serve you with the same level of excellence.

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