Back

Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,268 Reviews

1,268 Reviews of Crest Volvo Cars - Service Center

Sort by
June 20, 2024

Lyn Ford is the best service representative if have worked with. Over the years he has given invaluable advice on how to take care of my Volvo. More

by scotrw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Jordan is great. ...always right on top of things. He is professional, friendly, always explains exactly what the issues are and what the costs are involved. He gets b More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear that Jordan provided such exemplary service at our dealership. Jordan's dedication to professionalism, friendliness, and clear communication is truly commendable. At Volvo, we take pride in employees like Jordan who consistently go above and beyond to ensure our customers receive top-notch service. Your kind words will be shared with him and our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you again!

June 13, 2024

Lyn Ford was very helpful and service was very good. The valet with a loaner is very helpful More

by tcave79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

I would not let anyone else take care of my car. They have been my dealership for 16 years More

by Abbysmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Crest Volvo Cars responded

Thank you so much for your loyalty over the past 16 years! We're honored to be your trusted dealership and to have had the opportunity to take care of your car for all this time. Your long-term commitment means the world to us at Crest Volvo Cars. We look forward to continuing to provide you with exceptional service for many more years to come!

May 30, 2024

Great customer care was provided by associate Ally, as usual. I was kept informed, and the vehicle was ready when promised. More

by Jettbrown218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear that Ally provided you with great customer care, as usual. Keeping you informed and delivering on our promises are top priorities at Crest Volvo Cars. We're delighted that your vehicle was ready when promised. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

May 29, 2024

I was kept up to date on what was needed and what the remedies were for the car. Quick responds for that services we needed and was not pressured for services we did not want at this time. More

by MRocXC60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're glad to hear that you were kept well-informed about your car's needs and the solutions available. Providing timely service and respecting your choices are important to us at Crest Volvo Cars. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

May 17, 2024

I am so blessed to have a wonderful service person as Lyn Ford. He is always very helpful with all my S60 needs.I can always count on him. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that you've had such a positive experience. It means a lot to our team to know that Lyn Ford consistently provides exceptional service for your S60. Reading that Lyn is a "wonderful service person" and someone you can "always count on" is truly heartwarming. We'll be sure to pass your kind words on to him – he'll be delighted to know his dedication is appreciated! At Crest Volvo Cars, we strive to build trusting relationships with our customers, and Lyn exemplifies that commitment.Thank you again for choosing Crest Volvo Cars! We look forward to seeing you and your S60 again soon.

May 17, 2024

Always great service and always on time. Able to schedule on line which makes it also very easy. More

by Terry Tice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Crest Volvo Cars responded

Thank you for the fantastic review! We appreciate you recognizing that we consistently deliver great service, are always on time, and offer convenient online scheduling. At Crest Volvo Cars, we strive to make the entire service experience positive and efficient, and your feedback lets us know we're hitting the mark. Online scheduling is a popular feature for many of our customers, and we're glad you find it easy to use. It's a great way to save time and schedule your appointment at your convenience. Thank you again for choosing Crest Volvo Cars! We look forward to seeing you again soon and keeping your Volvo running smoothly.

May 08, 2024

The Crest Volvo service department went above and beyond to fix my brand new XC60. The service light came on at 1500 miles which made me really anxious. I took it in and received a loaner. I was able to pic More

by flip07in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Crest Volvo Cars responded

Thank you for taking the time to share your experience with our service department. We understand how concerning it must have been to have the service light come on in your brand new XC60, especially at such low mileage. We appreciate your kind words about our team going above and beyond to resolve the issue. Providing a loaner car and arranging pick-up and drop-off through our valet service demonstrates Lyn's commitment to exceptional customer care. We're happy to hear they were able to identify and fix the problem completely, and that you'll continue to trust Crest Volvo for all your servicing needs. Thank you for choosing Crest Volvo Cars!

May 02, 2024

Keith provided excellent suggestions as always and provided valuable input for my car and future repairs More

by arhant2342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that Keith provided you with excellent suggestions and valuable input for your car's future repairs. At Crest Volvo Cars, we prioritize personalized service and ensuring our customers feel confident about their vehicle's health. We'll be sure to pass on your kind words to Keith. He'll be delighted to know his expertise is appreciated! Thank you for choosing Crest Volvo Cars!

...
36
...