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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,185 Reviews

1,185 Reviews of Crest Volvo Cars - Service Center

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May 25, 2022

Great service managers. They helped resolve some of Volvo’s software issues. Management team very responsive. More

by jpf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy George
May 26, 2022 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 20, 2022

Great service and had wonderful experience. Ally is great at taking care and understanding. I would recommend More

by Sairam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Crest Volvo Cars responded

Thank you for your positive feedback, from all of us here at Crest Volvo Cars!

May 19, 2022

Great experience with Volvo service center. The communication was great, the service was provided fast and efficient. We are completely satisfied! More

by Yelena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bulkeley
May 20, 2022 -

Crest Volvo Cars responded

Thank you for your positive feedback, from all of us here at Crest Volvo Cars!

May 15, 2022

Please review comments made in first contact. Excellent experience. All fears about auto issues relieved. Prompt attendance to needs. Kept informed about any and all findings. More

by sharoncline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 12, 2022

Timely service, solved all of the problems with my vehicle. Will return for future service More

by wmedwards48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 12, 2022

It was my first time using Volvo’s valet service. I live a long commute from the dealership so the valet service was very convenient. My concern over who would be driving my car was put to rest whe More

by cmoorse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The valet driver whose name I did not get.
May 13, 2022 -

Crest Volvo Cars responded

Thank you for your positive review!

May 10, 2022

Crest Volvo service center always takes great care of my vehicle and their customer service is top notch! Shout out to Keith!! More

by Maria P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Crest Volvo Cars responded

Thank you for your positive feedback, from all of us here at Crest Volvo Cars!

May 10, 2022

Attentive, listens, resolves! ! Crest Volvo is an amazing place for service and David (Advisor) is truly client centric and customer focused. Kudos to the Crest family! More

by Tradergo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, David Bulkeley
May 11, 2022 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 10, 2022

Everyone (Jeremi, Ally, Jorge) has bent over backwards to work with me since I'm having repeat issues with the car's communication module. I'm very grateful for their kindness and help! This is my 2nd Volvo More

by Ronandcylynda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Crest Volvo Cars responded

Thank you for your positive review!

May 07, 2022

Very easy to deal with. I was in and out. Car serviced and washed and vacuumed. More

by pshellworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Crest Volvo Cars responded

Thank you for your positive feedback!

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