Back

Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,570 Reviews

1,570 Reviews of Crest Volvo Cars - Service Center

Sort by
August 21, 2025

Crest Volvo was able to accommodate me so I could make a convenient appointment for my car. Ally is always helpful and very pleasant. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Crest Volvo Cars responded

We are privileged to hear about your positive experience with our scheduling flexibility. It means a great deal to know that we could work with your availability to find a convenient appointment time for your vehicle service. We truly value customers like you who take the time to share their feedback, and we're delighted that Ally provided you with such helpful and pleasant service throughout your visit. Your satisfaction is our priority, and we look forward to continuing to serve you and your vehicle with the same level of care and convenience at Crest Volvo Cars.

August 20, 2025

My experience with the service department was excellent. Ally is a great communicator and keeps me informed of the progress. They actually had my car ready sooner than expected. When I expressed concern More

by JOYCELACEFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Crest Volvo Cars responded

We are elated to hear about your excellent experience with our service department! It's wonderful to know that our team provided clear communication throughout the process and kept you well-informed about your vehicle's progress. We're thrilled that we could complete your service ahead of schedule and that our team went the extra mile by arranging valet service to accommodate your afternoon plans with contractors. This kind of thoughtful service is what we strive for every day. We're also delighted that you noticed how clean your vehicle was upon return - those finishing touches matter to us. Thank you for taking the time to share your positive experience!

August 20, 2025

I had a great experience at the Volvo dealership, everything was smooth and stress-free. Mark was professional, patient, and really took the time to answer all my questions. More

by COURTNEYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Crest Volvo Cars responded

We are delighted to hear about your wonderful experience with us. It brings us great joy to know that your visit was smooth and stress-free, as this is exactly what we strive to provide for every customer. We're particularly pleased that Mark demonstrated the professionalism and patience that reflects our commitment to excellent service. Taking the time to thoroughly address all your questions is something we value deeply, and we're glad this made a positive difference in your experience. Thank you for choosing Crest Volvo Cars and for taking the time to share your feedback with us.

August 20, 2025

Lyn is an incredible advisor and a valuable asset in Frisco. I will always seek his thorough and precise advice regarding my vehicle. More

by milarod61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you found your advisor to be such a knowledgeable and valuable team member. It means so much to know that you appreciate the thorough and detailed guidance provided for your vehicle needs. Your trust in returning to us for future advice demonstrates the strong relationship we strive to build with every customer. We truly value your loyalty and look forward to continuing to serve you with the same level of care and expertise.

August 20, 2025

It’s always a pleasure and hassle free to work with the service department here More

by Cthames06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Crest Volvo Cars responded

We are pleased to hear that working with our service department has been such a positive experience for you. Your feedback about the hassle-free service truly means a lot to us at Crest Volvo Cars. We strive to make every visit smooth and enjoyable, and it sounds like our team is delivering on that commitment. Thank you for taking the time to share your experience - it helps us continue providing the quality service our customers deserve.

August 20, 2025

Great service! Our original problem was not fixed after a first service visit, but the team got us back in and made it right. More

by SSHEPPA51
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Crest Volvo Cars responded

We are overjoyed to hear about your positive experience with our service team. We understand that your initial visit didn't resolve the issue completely, and we truly appreciate your patience as our team worked to make things right for you. Your feedback highlights exactly what we strive for at Crest Volvo Cars - ensuring every customer leaves satisfied with the solution to their vehicle's needs. Thank you for giving us the opportunity to correct the situation and for recognizing our commitment to getting the job done properly. Your trust in our service means everything to us.

August 20, 2025

Great communication kept me up to date and gave suggestions for documenting intermittent issue I’ve had More

by GALVAN_JESUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Crest Volvo Cars responded

Your positive experience means everything to us. We understand how valuable clear communication can be when dealing with vehicle concerns, and we are thrilled that our team kept you informed throughout the process. It sounds like the guidance we provided for tracking your intermittent problem was helpful, and we appreciate you taking the time to share your experience. Thank you for choosing Crest Volvo Cars and for trusting us with your vehicle needs.

August 20, 2025

Service is good , my car is running smoothly and feeling little bit difference after the service and Mark answered all questions in detail . Thanks More

by prabhu velu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Perez Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Crest Volvo Cars responded

We are delighted to hear about your positive experience with our service team. It's wonderful that you noticed a difference in how your car is running after the service - that smooth performance is exactly what we strive to deliver. We're also pleased that our team member provided thorough answers to all your questions and took the time to explain everything in detail. Your satisfaction with the quality of service means a great deal to us at Crest Volvo Cars, and we appreciate you taking the time to share your experience.

August 19, 2025

Great experience with Crest Volvo. Sales, finance, and service are top notch. Highly recommend this dealership. More

by gilliganz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Crest Volvo Cars responded

We deeply cherish your wonderful feedback about your experience. It means so much to hear that our sales, finance, and service teams all delivered exceptional support during your visit. We take great pride in providing comprehensive assistance across every department, and your recommendation truly reflects our commitment to excellence. Thank you for choosing us and for taking the time to share your positive experience with others.

August 18, 2025

It took longer than expected. However Lyn was promptly updating status on my Volvo. Thanks More

by lealalejandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us. We understand that waiting longer than anticipated can be frustrating, and we appreciate your patience during the service process. It's wonderful to hear that Lyn kept you well-informed with regular updates about your vehicle's status throughout the visit. We truly value your feedback and are grateful that you chose Crest Volvo Cars for your automotive needs.

...
8
...