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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,592 Reviews

1,592 Reviews of Crest Volvo Cars - Service Center

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August 26, 2023

Excellent daily communication on car status. Was able to diagnose intermittent issue and fixed when new parts arrived. More

by Gpwtex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
August 23, 2023

Great honest service to meet my needs in a timely fashion Lyn ford was the best! More

by wunderberrymiro19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Lyn was amazing let me know everything that was being done as well as inform me of non warranty work that should be done and at lesser labor cost due to the warranty work. I couldn't be happier with the More

by Daferrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Kieth and the team in the service department were great as always. I have been a crest customer for years and have always been happy with service deportment. More

by white8617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
Aug 22, 2023 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 17, 2023

Courteous and helpful to get a thorough understanding of what was causing the issue. With prompt progress updates. More

by Bndvr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Crest Volvo Cars responded

Thank you for your review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

August 17, 2023

Jarryd was helpful and kept me updated each step of the way. He knew I was leaving for a trip this weekend and was able to get the car ready. In addition to the basic service needs. More

by Caramarie4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Aug 18, 2023 -

Crest Volvo Cars responded

Thank you for your review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

August 12, 2023

Always a professional and customer focused experience at Crest Volvo. The team does an outstanding job every time!! More

by Todd L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Crest Volvo Cars responded

Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!

August 12, 2023

As always Allie was exceptional as were all the service folks I never see behind the scenes More

by Dscottedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Owens, Braeden Breysacher
Aug 15, 2023 -

Crest Volvo Cars responded

Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!

August 11, 2023

The service was excellent. After making the appointment, the drop off and rental car process was quick (done in under 15 minutes). They called me to let me know the issues th More

by Dave
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Aug 15, 2023 -

Crest Volvo Cars responded

Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!

August 10, 2023

Jarryd Roberts did an excellent job of communicating the details of the service and repairs performed. My car's AC is now functioning perfectly and I have no complaints so far. Thanks ! More

by Deep Sitlani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Aug 11, 2023 -

Crest Volvo Cars responded

Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!

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