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Crestmont Buick GMC

Beachwood, OH

4.3
335 Reviews
Receive The Crestmont Experience Today Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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25975 Central Pkwy

Beachwood, OH

44122

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Showing 335 reviews

May 01, 2024

The staff at Crestmont was excellent in all phases and we were satisfied with the entire visit More

by jy73doc
Recommend Dealer
Yes
Employees Worked With
Hannah and Nate
May 01, 2024

Polite, Patient and Professional. Delivered outstanding service from start to finish. It was the best experience I've ever had. More

by tmerritt607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Carpenter
April 30, 2024

Dan & Hannah were professional, courteous & prompt. My service was completed on time and on budget. More

by david.n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Hannah
April 30, 2024

Trusted and reliable service team! Will continue to trust them with my scheduled maintenance. Thank You! More

by robynrogers715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Each one rated 5 out of 5 stars
April 29, 2024

Great customer service! Was addressed as soon as I came in the door. I felt that I was special and wanted me to be satisfied More

by twinladyv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Crestmont Buick GMC responded

We are so glad that we were able to help you Congrats again.

April 29, 2024

Disappointed over final purchase price of vehicle was given a rebate then removed on sale More

by jcipollone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Svobada
Apr 29, 2024 -

Crestmont Buick GMC responded

We are sorry that you are disappointed. Unfortunately you did not qualify for the "rebate" you mentioned. I also feel the need to express that the sale lapsed over 2 months and Manufacturers change incentives every month. When you placed the deposit the programs were different. We appreciate your business.

April 28, 2024

Chris Savoboda was my salesman, and Mario handled the finance part. They both provided excellent customer service. I would definitely recommend Crestmount Buick to anyone! More

by toninicole3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Savoboda, Mario
April 26, 2024

The dealership was clean and pretty. I wouldn't work with Nate Hall again. He is rude, condescending and over all doesn't know how to handle a customer. He is in customer service, so he More

by JASTEWARD1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Hall
April 25, 2024

The staff are always accommodating and pleasant. The service time is reasonable when I have brought my car in for service. More

by tfoxxmil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHARON LEWIS
April 24, 2024

Was very professional and knowledgeable of all GMC cars. . would recommend Crestmont dealership to others More

by kkarenc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hull - Sales and Jakob Bogucki, Business manager
May 24, 2024 -

Crestmont Buick GMC responded

Thank you very much for your business we greatly appreciate it.

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