Crestmont Hyundai

The dealership worked to find the vehicle I was looking for. They got it in and ready for us. for. They got it in and ready for us. More

Car had oil issues. Did oil test and said everything was fine. Got rid of car before major engine problems. Did oil test and said everything was fine. Got rid of car before major engine problems. More

The service center has friendly but when I arrived for my appointment there was only one person working, and I stood in line for almost 30 minutes. The time they originally told me the service would take (2- appointment there was only one person working, and I stood in line for almost 30 minutes. The time they originally told me the service would take (2-3 hours) turned into 5-6 hours and I had to make arrangements to be picked up. Which, I’m glad I did, because by 4:30pm I had not received any call about my car being done. When I called to find out, I was put on hold for almost 20 minutes, and she came back and said they “still don’t know what’s wrong” and it wouldn’t be ready until the next day! When I went the next day to pick it up, I was told only half my services were completed because the other half, they were waiting for parts. Now I will have to do this all over again. More

Poor Getting a Live person to talk to was nearly impossible. Ai is Awful. I called 3 separate days and could not get someone to pick up the phone. The 4th day after waiting 15 minutes, I called agai impossible. Ai is Awful. I called 3 separate days and could not get someone to pick up the phone. The 4th day after waiting 15 minutes, I called again and asked for sales. Finally someone picked up the phone. I was the told to ask for service. A complete joke ! Dropped off my vehicle at 8:00 am to get minor work done. I was called at 5:45 pm and told the car wasn't ready, but would be done the next day at 8:30 am. Had to be somewhere at 9:30. Vehicle was ready at 9:25. Your customer service is terrible. More

I had an. 11am appointment and was there until 2pm. 3 hours, really? Not happy! 11am appointment and was there until 2pm. 3 hours, really? Not happy! More

I had a regular service, oil change etc. my car has been leaking a lot of oil ever since. I'm at the dealership now my car has been leaking a lot of oil ever since. I'm at the dealership now More

Had a great experience at Crestmont Hyundai! Joe was fantastic to work with — he got me the information I needed quickly, made the process smooth and stress-free, and helped get me to a payment Joe was fantastic to work with — he got me the information I needed quickly, made the process smooth and stress-free, and helped get me to a payment I was comfortable with. Really appreciated the professionalism and communication throughout the process. Highly recommend asking for Joe if you’re in the market for a new vehicle More

I have a genesis. I was promised with purchase that they would come and pick up my vehicle, take it to service and bring back. Every time I mention this it is a strugg I was promised with purchase that they would come and pick up my vehicle, take it to service and bring back. Every time I mention this it is a struggle to get them to agree to do this. Many times they are unaware what I am talking about. Additionally they do not want to do services on my genesis that’s included in my package. For a luxury car service I should not have to fight and argue to get these things taken care of. More

Everything was going great until they cashed my personal check that I asked them not to cash until my insurance check came. check that I asked them not to cash until my insurance check came. More