Crestmont Hyundai

Had appt for oil change. After 1 hr 15 minutes I asked how much longer. I was told that they were just now taking the car back. They finally finished 2 hours and 15 minutes a After 1 hr 15 minutes I asked how much longer. I was told that they were just now taking the car back. They finally finished 2 hours and 15 minutes after my appointment time. While they waived the charges after I made my displeasure known, it was a total inconvenience as I had other commitments. Why schedule an appointment if they don’t honor the time slot. More

Kept car for over 5 months to replace a sensor and pump under warranty. Got the car back with a damaged hood and the interior had been rifled through. 0 communication, rude employees....lies...you name it. under warranty. Got the car back with a damaged hood and the interior had been rifled through. 0 communication, rude employees....lies...you name it. More

We arrived 10/20 I called and inquired that day and it took day and actually months they mis diagnosed the vehicle It took to mid December to determine engine wa bad again They emily said they were short took day and actually months they mis diagnosed the vehicle It took to mid December to determine engine wa bad again They emily said they were short staffed and anyways they. Said they were going to try to get the engine covered under insurance it want any problem that I did Well then finally and oh I called every week multiple times and no would return th GM or any one Month then finally I called the national Hyndai And I knew someone. Finally after 4 months I got a text Every part. Pas horrible More

Described in previous messaging. Staff was welcoming and knowledgeable and friendly, as it always is each time we conduct business there. Staff was welcoming and knowledgeable and friendly, as it always is each time we conduct business there. More

Dealership was good it just did not have a loaner car for me most of the repair time with the Hyundai engine replacement problem me most of the repair time with the Hyundai engine replacement problem More

Service poor and uninformed of a recall Brought the car in for recall Service rep instead there was none before checking anything thing and made my wife feel very uncomfortable this is unacceptable manner in for recall Service rep instead there was none before checking anything thing and made my wife feel very uncomfortable this is unacceptable manner just down right rude didn't apologize to her that he made a mistake. OMG Really. More

We were welcomed and serviced by knowledgeable and informed staff who made us comfortable, answered our questions, and provided us with the car we wanted. informed staff who made us comfortable, answered our questions, and provided us with the car we wanted. More

Jeff was very easy to work with. He listened to want we wanted and we got a great deal. He listened to want we wanted and we got a great deal. More

I went on for an oil change and was able to get my horn looked at since it wasn't working and tires rotated looked at since it wasn't working and tires rotated More

Excellent car buying experience on my new G70! Aaron and the entire staff did an excellent job with my car buying experience. It was quick and easy into the point I would highly recommend them to Aaron and the entire staff did an excellent job with my car buying experience. It was quick and easy into the point I would highly recommend them to anyone. More