Crestmont Hyundai

Car was in For oil change/tire rotation and a few recalls. Heated seats weren't plugged back in and had to bring my car back up after talking to the GM. When dropping car off to fix seats, waited a g recalls. Heated seats weren't plugged back in and had to bring my car back up after talking to the GM. When dropping car off to fix seats, waited a good bit of time for what should have been an easy and quick drop off. Problem was fixed fast but having to drive back and forth to the dealership for something that shouldn't have happened was frustrating. More

I purchased the car from out of state. Terry ignored all my emails in which I asked for info. I then contacted Scott who was helpful but the car was delivered with only 1 key fab. I've wai Terry ignored all my emails in which I asked for info. I then contacted Scott who was helpful but the car was delivered with only 1 key fab. I've waited all week and no response from Scott. More

No communication No response Awful They seem to be incompetent Because of them, we will not buy another Hyundai incompetent Because of them, we will not buy another Hyundai More

My receipt says 'customer declined recommended repairs' but nothing was recommended to me Lacked proper communication but nothing was recommended to me Lacked proper communication More

Helpful, competent, knowledgeable Dealership is clean and well maintained. Everyone involved was helpful and knowledgeable and prompt. well maintained. Everyone involved was helpful and knowledgeable and prompt. More

Crestmont Deslership has friendly staff and they work hard to get the best deal for you. hard to get the best deal for you. More

Everything was OK, but the exterior could have been cleaned better. Stickers left on rear windows, interior windows needed to be cleaned. cleaned better. Stickers left on rear windows, interior windows needed to be cleaned. More

Service poor and uninformed of a recall Brought the car in for recall Service rep instead there was none before checking anything thing and made my wife feel very uncomfortable this is unacceptable manner in for recall Service rep instead there was none before checking anything thing and made my wife feel very uncomfortable this is unacceptable manner just down right rude didn't apologize to her that he made a mistake. OMG Really. More

Kept car for over 5 months to replace a sensor and pump under warranty. Got the car back with a damaged hood and the interior had been rifled through. 0 communication, rude employees....lies...you name it. under warranty. Got the car back with a damaged hood and the interior had been rifled through. 0 communication, rude employees....lies...you name it. More

We arrived 10/20 I called and inquired that day and it took day and actually months they mis diagnosed the vehicle It took to mid December to determine engine wa bad again They emily said they were short took day and actually months they mis diagnosed the vehicle It took to mid December to determine engine wa bad again They emily said they were short staffed and anyways they. Said they were going to try to get the engine covered under insurance it want any problem that I did Well then finally and oh I called every week multiple times and no would return th GM or any one Month then finally I called the national Hyndai And I knew someone. Finally after 4 months I got a text Every part. Pas horrible More