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Crestmont Hyundai
Brunswick, OH
4,906 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,906 reviews
March 19, 2019
Wish I didn’t buy a car from crestmont I really don’t want to get into much detail because I have already wasted so much time but I was sold a very expensive car. Problems from the very beg I really don’t want to get into much detail because I have already wasted so much time but I was sold a very expensive car. Problems from the very beginning. GM was unresponsive to issues The first time at the service center (Crestmont Hyundai) the girl in the service center was absolutely horrible. Very rude and talked back, made faces, rolled her eyes to various customers including myself. There was a older gentleman there who I’d like to point out that was very kind. While in the waiting room I heard a supervisor/manager discipline a employee. In front of everyone. It was really cold outside and he just wanted a break. I drove an hour and a half just to buy this car and it’s been the worst. Noooo thank you and would never recommend this dealership. Oh not to mention there was an argument about a sale between two sales reps ON THE FLOOR. More
by Unfortunateexperience
Verified CustomerEmployees Worked With
Mike Gilbert , Ken Harris, Tabatha Oliver, Paul Brazie, Emily Hamrick
March 18, 2019
Always Professional and Courteous This is my third purchase from Crestmont. They have always been fair, honest, and professional. Mark did everything possible to make sure we were well This is my third purchase from Crestmont. They have always been fair, honest, and professional. Mark did everything possible to make sure we were well taken care of. It was actually enjoyable. (and a great price!) More
by SJPeters
Employees Worked With
Ken Harris, Mark Crow
March 18, 2019
Excellent Experience I had a very positive experience working with Nick on the shopping experience. He was able to answer my questions and worked with the other employees I had a very positive experience working with Nick on the shopping experience. He was able to answer my questions and worked with the other employees as needed if he needed to get additional information. Not once did he use the "I'm new" excuse throughout the entire process. More
by ecox
Employees Worked With
Tabatha Oliver, Megan Mullins, Nick VanSickle
March 18, 2019
Help with navigation Mark was extremely helpful in helping with my concern. He is always friendly and does not make me feel like I am interrupting his day Mark was extremely helpful in helping with my concern. He is always friendly and does not make me feel like I am interrupting his day More
by cyoung1055
Employees Worked With
Mark Crow, Tabatha Oliver, Megan Mullins
March 18, 2019
Great Service David and the service team were great as always! They got me in even though they were extremely busy and kept me updated throughout the day! Thank you David and the service team were great as always! They got me in even though they were extremely busy and kept me updated throughout the day! Thank you guys! More
by 2245137
Employees Worked With
David LaLonde
March 18, 2019
Purchase of 2015 charger Excellent communication with all involved in the process of purchasing my vehicle and very knowledgeable. The salesman went over all the details and e Excellent communication with all involved in the process of purchasing my vehicle and very knowledgeable. The salesman went over all the details and equipment that came with the vehicle More
by kali5541
Employees Worked With
Rich Chandler, Megan Mullins
March 18, 2019
Acknowledge your customer!! I sat in my car for 5 minutes before anyone acknowledged me. I stood in front of the desk for several minutes w/o being acknowledged. Once acknowledg I sat in my car for 5 minutes before anyone acknowledged me. I stood in front of the desk for several minutes w/o being acknowledged. Once acknowledged, service was good. More
by CRSULLIVAN1109
Employees Worked With
I don't know names
March 18, 2019
Very supportive to choose the vechicle Very supportive to choose to my vechicle and got support to fix the issues in alignment for any issues. I am good to came to right place to choose my Very supportive to choose to my vechicle and got support to fix the issues in alignment for any issues. I am good to came to right place to choose my vechicle More
by mkanagaraj
Employees Worked With
Justin Jankovic
March 18, 2019
Oil change Punctual for oil change, explained the bill and checked for any campaigns and open recalls on the vehicle. Would not have employees gather by the win Punctual for oil change, explained the bill and checked for any campaigns and open recalls on the vehicle. Would not have employees gather by the window where you pay your bill and talk to the lady that checks you out about customers and encounters of the day. More
by NANCYPA25
Employees Worked With
David LaLonde, Emily Hamrick
March 18, 2019
Prompt SERVICE When I take my car to Crestmont, the wait time to check in happens promptly. All the employees are very nice and helpful and the wait for service is When I take my car to Crestmont, the wait time to check in happens promptly. All the employees are very nice and helpful and the wait for service is short! More
by chordalmar13
Employees Worked With
Robert Anderson
