Crestmont Hyundai

REVIEW WORTH THE TIME TO TAKE. VERY GOOD DEALERSHIP TO DEAL WITH. THE CUSTOMER SERVICE WAS ABOVE STANDARD. THE SALESPERSON I DEALT WITH WAS VERY KNOWLEDGEABLE ABOUT THE CARS HE SELL VERY GOOD DEALERSHIP TO DEAL WITH. THE CUSTOMER SERVICE WAS ABOVE STANDARD. THE SALESPERSON I DEALT WITH WAS VERY KNOWLEDGEABLE ABOUT THE CARS HE SELLS. THE SALES MANAGE WAS VERY FRIENDLY AND THE CREDIT MANAGE WENT OVER EVERYTHING THAT NEEDED TO BE COVERED ABOUT THE FINANCING. More

Purchase Experience We went to Crestmont mainly to see the 2 colors of the Tucson that were not available in our area. Because of our strong interest in the Tucson we too We went to Crestmont mainly to see the 2 colors of the Tucson that were not available in our area. Because of our strong interest in the Tucson we took the next step on getting pricing. All went well and we came hon]me with the new vehicle. More

Damaged my vehicle while replacing interior monitor 1.0 star rating 3/25/2016 I took my car to the service department to replace a faulty back up camera monitor and a clock th 1.0 star rating 3/25/2016 I took my car to the service department to replace a faulty back up camera monitor and a clock that didn't keep accurate time. Crestmont replaced it but badly scratched the air bag button and the trim around the monitor. They told me is wasn't bad and they would order the trim piece. I called to make sure they ordered the button too but was told they did not look at the damage. I had to take photos for them to order the airbag button. When they replaced both parts they chewed up my dashboard and marred the new monitor trim. They made another appointment telling me they would replace the dashboard and trim piece. They gave me a loaner car and kept my vehicle for a day and a half. When I returned they told me they took the car to a detailer instead because my parts were not available and they spray painted the trim a flat gray when it is a shiny silver that does not match the interior of my car trim and they tried to smooth the chewed up dashboard which looks horrible. Now they told me they would order the new dashboard and trim and call me the next day and two days have gone by and nothing has been done to get the damage fixed that they have done to my car. All they have done is make it worse. They are not experienced to do this type of repair and they continue to waste my time and not tell the truth. I wish I had never taken my car there or trusted them with my repair. I have filed a complaint with Hyundai Customer Service and I am waiting for the problem to be resolved More

New Tucson I would recommend Crestmont Hyundai to anyone looking for a new car. Our salesman, Mike, was very helpful. He sat down with us to learn exactly what I would recommend Crestmont Hyundai to anyone looking for a new car. Our salesman, Mike, was very helpful. He sat down with us to learn exactly what our needs and budget were before showing us anything. Based on our feedback, he selected the perfect car for us...we ended up leasing it that day. Mike and the rest of the team made us feel like customers...not just another sale. More

recap I actually put my review in the comment section. I have had many cars in my life and I use to hate going through the process,but now you guys have won I actually put my review in the comment section. I have had many cars in my life and I use to hate going through the process,but now you guys have won me over thankyou. More

Less than good experience I have purchased my last two cars from Crestmont, but based on my last visit to them, they will not see me back. I was treated fine up until I asked f I have purchased my last two cars from Crestmont, but based on my last visit to them, they will not see me back. I was treated fine up until I asked for a higher model of Sonata than they wanted to sell me. Then, the salesman got extremely defensive when we wouldn't test drive the car. He immediately brought over the manager to try to double team tactic. Just a really negative experience. I was always treated well there in the past, but maybe the turnover and the two men I dealt with was the only downers of the dealership. More

Shawn Gilchrist's Review I had a great experience and love my Hyundai, Mike is a great salesman to work with! The dealership was extremely busy but they stayed late so we cou I had a great experience and love my Hyundai, Mike is a great salesman to work with! The dealership was extremely busy but they stayed late so we could get a deal done. I was happy with my deal! More

My first car This was my first time purchasing a car. The staff was extremely friendly and helpful with the process. They helped me figure out pricing and payment This was my first time purchasing a car. The staff was extremely friendly and helpful with the process. They helped me figure out pricing and payments and gave me an indepth overview of my car. I will be back to buy my next car from them in the future as this was a very pleasant experience. More

car review Liked the car. Was willing to give me what I wanted. Worked with my price range. Family like atmosphere. Showed me options I could work with. Felt tha Liked the car. Was willing to give me what I wanted. Worked with my price range. Family like atmosphere. Showed me options I could work with. Felt that I was treated fairly and well. Left with the car that I initially wanted. More

Two Genesis Family My wife and I both got identically equipped 2016 Genesis 3.8 AWD sedan at the same time. We were greeted by an excellent sales representative as we st My wife and I both got identically equipped 2016 Genesis 3.8 AWD sedan at the same time. We were greeted by an excellent sales representative as we strolled the lot just looking at colors. We found everyone at the dealership wonderful to work with...no pressure and great followup after we picked up the cars. More