Crestmont Hyundai

canceled purchase next bus. day, did not get full refund purchased a new Sonata and the finance guy talked me into signing up to extended coverage because he said I could think about it and cancel within I b purchased a new Sonata and the finance guy talked me into signing up to extended coverage because he said I could think about it and cancel within I believe 72 hours or so and they would just take it off the total, no muss no fuss. Well, I canceled the morning of the next business day, and was told they already sent the paperwork in, so it would take over a month to get a refund (rather than simply taking it off the total being financed). After I did get my check from Hyundai, it was shorted $80. I visited Crestmont several times to get the rest of my money refunded, but they said "they don't have to do that" so I never did get that money back. More

Best Car Buying Experience Ever! Due to some unforeseen circumstances in my life, I've had to purchase two cars in the past two months for my family and I'm so incredibly happy I chos Due to some unforeseen circumstances in my life, I've had to purchase two cars in the past two months for my family and I'm so incredibly happy I chose Crestmont Hyundai for my car buying experience. Gary and Jim were amazing to work with and not only found me the perfect cars, but got me the best price I could find anywhere. Tell all your friends in Northeast Ohio to stop by Crestmont Hyundai today! More

Carl Reese (salesman) was professional and helpful. He went above and beyond in matching a vehicle to my needs. Tom Schrader (financing manager) is shady. He tacked on a $750 warranty without asking or ex went above and beyond in matching a vehicle to my needs. Tom Schrader (financing manager) is shady. He tacked on a $750 warranty without asking or explaining, and, when I objected, he lied stating it would lower my financing rate. Then, he tried to convince me a sign a blank contract! Piece of advice, be cautious and look over your contract carefully and don't trust Tom. More

My wife and I live in Michigan. After doing all our research and deciding which car to buy, we settled on a 2011 Hyundai Santa Fe Limited. After searching the net, we found a perfect car located at Cr research and deciding which car to buy, we settled on a 2011 Hyundai Santa Fe Limited. After searching the net, we found a perfect car located at Crestmont outside of Cleveland. After checking with the dealership we put a deposit down on the vehicle on a Friday with the intention of going down to pick up the car the following weekend. When I called the dealership the following Monday to get all the details hammered out, we were financing though our credit union and they required a dealer purchase order, imagine our surprise when we were told the owner of the dealership sold the vehicle to a "buddy" the day AFTER we put down our deposit. However, as sorry as they were, surprise again, they had another similar vehicle with double the mileage, if we were interested. I've done two car deals over the internet before, never having this type of incident occur. Although the manager of the dealership later called to apologize, I would be very, very careful if you ever consider doing business with this company. More

I have acquired 6 vehicles from the Crestmont Auto Group over the past 14 years including 2 Santa Fe's from Crestmont Hyundai from Bob Robinson in the past 3 years. Mr. Robinson is the most professional sa over the past 14 years including 2 Santa Fe's from Crestmont Hyundai from Bob Robinson in the past 3 years. Mr. Robinson is the most professional sales associate I have dealt with in 50 years of acquiring autos. He is caring, knowledegable, patient and truly wants his customers to be pleased with their vehicle and buying experience. Mark Embly, the Sales Manager, went up and beyond what I consider normal to locate the vehicle I wanted and priced it right. Crestmont Hyundai also has an excellent service department staffed with knowledgeable people. Each time I leave the dealership, either after acquiring a vehicle or having my vehicle serviced, I feel that I have been treated with respect and charged a fair price for the vehicle and service. I drive 90 miles roundtrip from home just to do business with Crestmont Hyundai. More

My wife and I visited the dealership to pick up from service my Hyundai Accent. While waiting Jason Hawkins showed some of the new models. To make a long story short we ended up purchasing a new 2013 service my Hyundai Accent. While waiting Jason Hawkins showed some of the new models. To make a long story short we ended up purchasing a new 2013 Tuscon and trading in my wife's 2006 Sonata. It was a nice experience. The sales manager and service manager also gave extra assistance to us and made us feel comfortable. I have always been satisfied with this dealership and Jason has kept us as a happy customer. Nick & Sue Poulos More

Have had very positive experiences each time I visit this dealer. Very friendly and sincere staff. This was our first purchase at Crestmont Hyundai and I now have no reason to shop for another dealer. dealer. Very friendly and sincere staff. This was our first purchase at Crestmont Hyundai and I now have no reason to shop for another dealer. More

Buying my 2013 Elantra from Jason was pleasurable and quick. From the beginning, there was never any pressure to purchase or any of the 'salesman games' that happens at other dealerships. I even had a quick. From the beginning, there was never any pressure to purchase or any of the 'salesman games' that happens at other dealerships. I even had a very minor mishap (no fault of the dealership) with my brand new vehicle on my first trip home but I Crestmont gave me the ‘royal treatment and took care of everything. I could not have asked for anything more. More

Jason and the staff at Crestmont made my car buying experience extremely pleasant. I will not deal with another car dealer Crestmont Hyundai dealers are fair and Jason Hawkins is very honest and makes experience extremely pleasant. I will not deal with another car dealer Crestmont Hyundai dealers are fair and Jason Hawkins is very honest and makes the whole process easy and enjoyable. My father was with me and he absolutely doesn't like car dealerships and even he was impressed by the quality and customer service we received from Jason and the Crestmont staff!! Overall so PLEASED!!! More

Quick service on short notice.....service employees always friendly. Comfortable waiting area with Internet access. As far as price.....I always think that car repairs are too expensive, but I like get always friendly. Comfortable waiting area with Internet access. As far as price.....I always think that car repairs are too expensive, but I like getting everything done at one place at one time More