Crestmont Hyundai

My wife and I live in Michigan. After doing all our research and deciding which car to buy, we settled on a 2011 Hyundai Santa Fe Limited. After searching the net, we found a perfect car located at Cr research and deciding which car to buy, we settled on a 2011 Hyundai Santa Fe Limited. After searching the net, we found a perfect car located at Crestmont outside of Cleveland. After checking with the dealership we put a deposit down on the vehicle on a Friday with the intention of going down to pick up the car the following weekend. When I called the dealership the following Monday to get all the details hammered out, we were financing though our credit union and they required a dealer purchase order, imagine our surprise when we were told the owner of the dealership sold the vehicle to a "buddy" the day AFTER we put down our deposit. However, as sorry as they were, surprise again, they had another similar vehicle with double the mileage, if we were interested. I've done two car deals over the internet before, never having this type of incident occur. Although the manager of the dealership later called to apologize, I would be very, very careful if you ever consider doing business with this company. More

I have acquired 6 vehicles from the Crestmont Auto Group over the past 14 years including 2 Santa Fe's from Crestmont Hyundai from Bob Robinson in the past 3 years. Mr. Robinson is the most professional sa over the past 14 years including 2 Santa Fe's from Crestmont Hyundai from Bob Robinson in the past 3 years. Mr. Robinson is the most professional sales associate I have dealt with in 50 years of acquiring autos. He is caring, knowledegable, patient and truly wants his customers to be pleased with their vehicle and buying experience. Mark Embly, the Sales Manager, went up and beyond what I consider normal to locate the vehicle I wanted and priced it right. Crestmont Hyundai also has an excellent service department staffed with knowledgeable people. Each time I leave the dealership, either after acquiring a vehicle or having my vehicle serviced, I feel that I have been treated with respect and charged a fair price for the vehicle and service. I drive 90 miles roundtrip from home just to do business with Crestmont Hyundai. More

My wife and I visited the dealership to pick up from service my Hyundai Accent. While waiting Jason Hawkins showed some of the new models. To make a long story short we ended up purchasing a new 2013 service my Hyundai Accent. While waiting Jason Hawkins showed some of the new models. To make a long story short we ended up purchasing a new 2013 Tuscon and trading in my wife's 2006 Sonata. It was a nice experience. The sales manager and service manager also gave extra assistance to us and made us feel comfortable. I have always been satisfied with this dealership and Jason has kept us as a happy customer. Nick & Sue Poulos More

Have had very positive experiences each time I visit this dealer. Very friendly and sincere staff. This was our first purchase at Crestmont Hyundai and I now have no reason to shop for another dealer. dealer. Very friendly and sincere staff. This was our first purchase at Crestmont Hyundai and I now have no reason to shop for another dealer. More

Buying my 2013 Elantra from Jason was pleasurable and quick. From the beginning, there was never any pressure to purchase or any of the 'salesman games' that happens at other dealerships. I even had a quick. From the beginning, there was never any pressure to purchase or any of the 'salesman games' that happens at other dealerships. I even had a very minor mishap (no fault of the dealership) with my brand new vehicle on my first trip home but I Crestmont gave me the ‘royal treatment and took care of everything. I could not have asked for anything more. More

Jason and the staff at Crestmont made my car buying experience extremely pleasant. I will not deal with another car dealer Crestmont Hyundai dealers are fair and Jason Hawkins is very honest and makes experience extremely pleasant. I will not deal with another car dealer Crestmont Hyundai dealers are fair and Jason Hawkins is very honest and makes the whole process easy and enjoyable. My father was with me and he absolutely doesn't like car dealerships and even he was impressed by the quality and customer service we received from Jason and the Crestmont staff!! Overall so PLEASED!!! More

Quick service on short notice.....service employees always friendly. Comfortable waiting area with Internet access. As far as price.....I always think that car repairs are too expensive, but I like get always friendly. Comfortable waiting area with Internet access. As far as price.....I always think that car repairs are too expensive, but I like getting everything done at one place at one time More

Carl Reese stayed late to help us finalize our decision. He was helpful and never pushy. The finance manager was also very efficient. I highly recommend this salesman and dealer for the purchase of a new He was helpful and never pushy. The finance manager was also very efficient. I highly recommend this salesman and dealer for the purchase of a new Hyundai. More

I have purchased several vehicles in my life and this is the first time that I felt the need to review a dealership. I have never had such wonderful service provided for me from a car salesperson or dealer the first time that I felt the need to review a dealership. I have never had such wonderful service provided for me from a car salesperson or dealership. Crestmont Hyundai in Brunswick, Ohio is in a league of their own. I rate this dealership with 5 stars across the board because they have earned every one of them. Catherine Ulan was very thorough and knowledgeable. She was as sweet as can be. I never thought that I would see that in a car salesperson. She found me exactly what I wanted and made me feel like I was her only customer. Just a great place all around. Everybody I interacted with was an absolute pleasure. Blew my mind. Thank you again. I will recommend your dealership to everyone that I know. Thanks again. ~Phil More

I came in to Cresmont not knowing what I wanted and not intending to buy that day, but Jay helped me find the exact car I needed, with all the features I wanted, and suggested I take advantage of the finan intending to buy that day, but Jay helped me find the exact car I needed, with all the features I wanted, and suggested I take advantage of the financing deal offered at the time. Everything lined up perfectly and I drove my first new car home that night. I love my 2013 Sonata! Thanks for making everything smooth, Jay! More