Crestmont Hyundai - Service Center

Car oil change was done timely and Jeff was good to clarify our extra key fob programming. clarify our extra key fob programming. More

In the past (3 cars from the same dealer and all service completed there) things were great. This is the first unhapoy experience and still unresolved experience. completed there) things were great. This is the first unhapoy experience and still unresolved experience. More

Went for oil change. Fast service and friendly staff. The waiting area was clean and offered free coffee. Fast service and friendly staff. The waiting area was clean and offered free coffee. More

I forgot to mention that the 3% charge on a card is highway robbery! No way does it cost $36 to process my debit card. And tell me you are paying $480 to the technician. I would like some credit highway robbery! No way does it cost $36 to process my debit card. And tell me you are paying $480 to the technician. I would like some credit towards the labor cost and total for the card charge. More

Great response. Technician was professional and very pleasant. I would highly recommend your service department. Thank you. Technician was professional and very pleasant. I would highly recommend your service department. Thank you. More

The problem was not warranted. Labor cost…..RIDICULOUS! Part cost…RIDICULOUS. I will not purchase another Hyundai from Crestmont. Labor cost…..RIDICULOUS! Part cost…RIDICULOUS. I will not purchase another Hyundai from Crestmont. More

Well, we had a lot of concern about our vehicle because we got a notification on our app and then we also got a notification in the car telling us that we had no battery and we needed to pull over and let we got a notification on our app and then we also got a notification in the car telling us that we had no battery and we needed to pull over and let her car idle. And it’s really frustrating when you try to tell Your mechanic that you trust, that this is the notification you got and they say they never saw anything like this before. And then we told them that the passenger side was also blowing cold air after it would warm up a little bit it would start blowing cold. We have a heat temp gun and we knew the temperature was blowing colder on the passenger side. The note that was in our paperwork said that it was blowing cold because vent was closed. The vent was closed because it was blowing cold. We’ve had this car since it was brand new. We know how to use the vents We know how to use the heating and cooling system. We noticed this issue when we were on a road trip coming home from Virginia on January 1. We would not have had a mechanic check the temperature because of vent being closed. We have actually never had this type of negative experience when having our car serviced and we’ve only had it serviced Here. We bought the extended warranty and everything because we’re putting our trust in you guys to take care of a very expensive car. Well, at least to us it’s a very expensive car and like I said we bought a brand new. And maybe somebody was having a bad day and that happens I guess I’m just not used to being blown off or treated like I’m dumb at your service department We’re gonna continue to come because like I said it’s where we purchased our vehicle and we got the extended warranty. And we just wanna have everything consistently done according to what service is required on our car. More

Easy to work with. Timely messages did not force the sale. Would use again in the future Timely messages did not force the sale. Would use again in the future More

Very nice people, quick service, nice and comfortable waiting area with free coffee, vending machine. Very clean waiting area with free coffee, vending machine. Very clean More