Crestmont Hyundai - Service Center

My car has been at Parma and Brunswick for major repairs and services and every time I go in it's like pulling teeth to get the job completed under warranty and I have to do my own research to prove it's un and services and every time I go in it's like pulling teeth to get the job completed under warranty and I have to do my own research to prove it's under warranty. None of the service employees will listen nor return my calls when I call. I have to continue to call to get a call back and wait a day or two when they did call. I'm disappointed in Hyundai as being a loyal customer. I will never buy another Hyundai again. I'm looking right now to buy a Chevy or GMC those dealership have been giving me great service talking to them More

Every time visit l am always happy for service person kindly easy explanation and on time I don’t have to wait for over kindly easy explanation and on time I don’t have to wait for over More

My 16,000 miles maintenance was done quickly and Service Advisor was very nice friendly. Advisor was very nice friendly. More

Not fixed! STILL doing same thing! I told them, they don't care! Something happens, if I get hit, Crestmont Hyundai WILL be liable! STILL doing same thing! I told them, they don't care! Something happens, if I get hit, Crestmont Hyundai WILL be liable! More

Car was allegedly fix and two days later no oil in engine and back at the dealership for more repairs and back at the dealership for more repairs More

Great and they got me in and out sooner than I expected looking forward to continuing to have car serviced by Crestmont looking forward to continuing to have car serviced by Crestmont More

Quick service, while not able to do recall (as servers were down- no fault of dealership), took great care & assured should be able to do recall update at next service (sooner if needed). were down- no fault of dealership), took great care & assured should be able to do recall update at next service (sooner if needed). More

Chris and his team made our experience fantastic. Not only they troubleshoot the car but only they provided us with the loaner that helped us a lot during this tough time. This is not the first time Not only they troubleshoot the car but only they provided us with the loaner that helped us a lot during this tough time. This is not the first time we deal with Chris and It’s not surprising that Chris kept Chris and Hyundai at this level of finest because since we got our first and second and all our family cars from Chris , we were never disappointed or regret dealing with him. Way to go Chris I love you and we love Crestmont. More

Very pleasant experience. Nice people. Good area to wait. Free coffee ?? Good job on my car. Nice people. Good area to wait. Free coffee ?? Good job on my car. More