Mike Aslan

Car had oil issues. Did oil test and said everything was fine. Got rid of car before major engine problems. Did oil test and said everything was fine. Got rid of car before major engine problems. More

by BRADYFAM004 Verified Customer Verified Customer

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Poor communication. If you need something followed up on—do not depend on the dealership to reach out. Will never purchase another car from here. If you need something followed up on—do not depend on the dealership to reach out. Will never purchase another car from here. More

by awood0117 Verified Customer Verified Customer

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Unfortunately, my experience with this for starters the Tech for my car no longer works there but you could leave a message MIKE ASLAN was his name dealship was the worse experience ever, the shop held my Tech for my car no longer works there but you could leave a message MIKE ASLAN was his name dealship was the worse experience ever, the shop held my car for 3 days, wouldnt return calls, and when I requested to speak to actual manager he too became very unprofessional when I requested a better understanding as to why we arent receiving returns calls, he reads everything off the paper, and says what's the issue, when he never addressed why the delay. Don't go here they will forget your car and blame you for being upset, when requesting information I’ll clean this up into a clear, strong review while keeping your frustration intact but more structured and persuasive. *** Unfortunately, my experience with this dealership was one of the worst I’ve ever had. They kept my car for three days without providing any meaningful updates, and no one returned my calls despite multiple attempts to get information. When I finally asked to speak with a manager, that experience was just as disappointing. Instead of addressing my concerns, he was unprofessional and simply read from paperwork without explaining the delay or taking accountability. When I asked for clarification, he dismissed my concerns and acted as if there was no issue at all. Overall, the lack of communication and poor customer service made this a very frustrating experience. It felt like my car was forgotten, and when I tried to get answers, I was made to feel like I was the problem. I would not recommend this dealership if you expect timely updates or professional service. More

by michaelpryor31 Verified Customer Verified Customer

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simple access, clean shop area, helpful staff. Very nice waiting room. Free coffee, water, and popcorn. Very nice waiting room. Free coffee, water, and popcorn. More

by mkstein6 Verified Customer Verified Customer

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The service itself was fine, but the customer service (counter person) was not friendly at all, almost rude. (counter person) was not friendly at all, almost rude. More

by trekker3 Verified Customer Verified Customer

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The service experience was very good! They were ready to start when I showed up for my appointment. They were very quick but thorough with the oil change and first service appointment. They were ready to start when I showed up for my appointment. They were very quick but thorough with the oil change and first service appointment. Above average experience for sure. More

by alanbart613 Verified Customer Verified Customer

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We have owned several Hyundai, we trust that the dealerships know the best way to maintain our Hyundai at a reasonable and competitive price. We feel that Crestmont has done that for us- in fact we dealerships know the best way to maintain our Hyundai at a reasonable and competitive price. We feel that Crestmont has done that for us- in fact we have confidence that we would be fairly treated in obtaining a new vehicle so much that we have just leased a 2026 palisade calligraphy hybrid from Crestmont. More

by tomh2m Verified Customer Verified Customer

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Did not address the issue it was in all same problems still exist. Secondary garage has fix most. still exist. Secondary garage has fix most. More

by banningefd Verified Customer Verified Customer

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Everything about the appointment went smoothly. Employees were pleasant and helpful. Only downside is that I had to come up with six more words to complete the survey Employees were pleasant and helpful. Only downside is that I had to come up with six more words to complete the survey More

by rsharpeoffice Verified Customer Verified Customer

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Not very helpful with warranty coverage. Got absolutely no help when I needed it.Will not be back Got absolutely no help when I needed it.Will not be back More

by dpuening Verified Customer Verified Customer

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