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Mike Aslan
217 Reviews
217 Reviews
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217 Reviews of Mike Aslan
May 11, 2026
Poor communication. If you need something followed up on—do not depend on the dealership to reach out. Will never purchase another car from here. If you need something followed up on—do not depend on the dealership to reach out. Will never purchase another car from here. More
by awood0117
Verified CustomerOther Employees Tagged: Brendan Flynn, Derek Thomas
May 01, 2026
Unfortunately, my experience with this for starters the Tech for my car no longer works there but you could leave a message MIKE ASLAN was his name dealship was the worse experience ever, the shop held my Tech for my car no longer works there but you could leave a message MIKE ASLAN was his name dealship was the worse experience ever, the shop held my car for 3 days, wouldnt return calls, and when I requested to speak to actual manager he too became very unprofessional when I requested a better understanding as to why we arent receiving returns calls, he reads everything off the paper, and says what's the issue, when he never addressed why the delay. Don't go here they will forget your car and blame you for being upset, when requesting information I’ll clean this up into a clear, strong review while keeping your frustration intact but more structured and persuasive. *** Unfortunately, my experience with this dealership was one of the worst I’ve ever had. They kept my car for three days without providing any meaningful updates, and no one returned my calls despite multiple attempts to get information. When I finally asked to speak with a manager, that experience was just as disappointing. Instead of addressing my concerns, he was unprofessional and simply read from paperwork without explaining the delay or taking accountability. When I asked for clarification, he dismissed my concerns and acted as if there was no issue at all. Overall, the lack of communication and poor customer service made this a very frustrating experience. It felt like my car was forgotten, and when I tried to get answers, I was made to feel like I was the problem. I would not recommend this dealership if you expect timely updates or professional service. More
by michaelpryor31
March 21, 2026
The service experience was very good! They were ready to start when I showed up for my appointment. They were very quick but thorough with the oil change and first service appointment. They were ready to start when I showed up for my appointment. They were very quick but thorough with the oil change and first service appointment. Above average experience for sure. More
by alanbart613
Other Employees Tagged: Brendan Flynn, Derek Thomas
March 17, 2026
We have owned several Hyundai, we trust that the dealerships know the best way to maintain our Hyundai at a reasonable and competitive price. We feel that Crestmont has done that for us- in fact we dealerships know the best way to maintain our Hyundai at a reasonable and competitive price. We feel that Crestmont has done that for us- in fact we have confidence that we would be fairly treated in obtaining a new vehicle so much that we have just leased a 2026 palisade calligraphy hybrid from Crestmont. More
by tomh2m
Other Employees Tagged: Scott, Naz, Mike and Mike
March 13, 2026
Did not address the issue it was in all same problems still exist. Secondary garage has fix most. still exist. Secondary garage has fix most. More
by banningefd
Other Employees Tagged: Jeff Salyer, Lynn Riczo, Brendan Flynn, Norvell Todd, Ed Koziol, Derek Thomas , Nancy Moeschl
March 12, 2026
Everything about the appointment went smoothly. Employees were pleasant and helpful. Only downside is that I had to come up with six more words to complete the survey Employees were pleasant and helpful. Only downside is that I had to come up with six more words to complete the survey More
by rsharpeoffice
Other Employees Tagged: Brendan Flynn, Derek Thomas
March 10, 2026
I was called on March 9th or so about the service on my 2021 Hyundai Elantra for a March 5 or 6th appointment (that I didn't have). I told them that the car hadn't been to the dealer in months. It was very 2021 Hyundai Elantra for a March 5 or 6th appointment (that I didn't have). I told them that the car hadn't been to the dealer in months. It was very strange conversation. I told them I have no idea what they are talking about and I asked them what they did to the car. They didn't know. I am assuming they just called me instead of the correct person who really had there car in for service....Wow! How am I supposed to rate a service department employee when I didn't have service. Sorry Mike Aslan...they are making me give you some stars. More
by dalelohrke
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