Mike Aslan

I have never dealt with this level of Incompetence. The most unprofessional experience I’ve ever had , probably not just with cars , but in this lifetime. Took forever to get back. They put me in a bas The most unprofessional experience I’ve ever had , probably not just with cars , but in this lifetime. Took forever to get back. They put me in a base sonata. If I went to Lexus with a top of the line rx350 , you think they would put me in a Corolla !!?? I had to tell them where to find a rim guy. Not only were the repairs incorrect, they managed to do more damage to my car. Brought it back FILTHY and with dents from trying to replace window trim. And it’s all documented. Twice they had this vehicle. And the worst part is , corporate wants me to take it back to them. 3 dealers total. All complete fails. Let’s just remember people , it’s a Hyundai. They aren’t even close in the big boy luxury race. Stick to an Audi ;) More

by Jed Verified Customer Verified Customer

Helpful 0

Report | Print

Extra charge for using a credit card. This information should have been communicated at the time the appointment was sheduled. This information should have been communicated at the time the appointment was sheduled. More

by nic19762 Verified Customer Verified Customer

Helpful 0

Report | Print

I was not made aware of a shop supply fee of 10% when dropping car off dropping car off More

by noemail20 Verified Customer Verified Customer

Helpful 0

Report | Print

The salesman Joe was great. He knew his stuff and was able to answer all questions He knew his stuff and was able to answer all questions More

by sekorky Verified Customer Verified Customer

Helpful 0

Report | Print

The Crestmont team is very responsive, professional, and courteous. We are grateful for their excellent service. courteous. We are grateful for their excellent service. More

by wylliee Verified Customer Verified Customer

Helpful 0

Report | Print

Mike, David and Andy went above and beyond to ensure that I have a seamless great experience I have a seamless great experience More

by Yousefalhamwi Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service above and beyond. I forgot some personal items and they turned around and returned them to me. I forgot some personal items and they turned around and returned them to me. More

by ebujosa Verified Customer Verified Customer

Helpful 0

Report | Print

Unfortunately my experience trying to get service, during service, and after service has been the worst experience I have had. I took my car here which is an hour away from where I live into the worst experi service, and after service has been the worst experience I have had. I took my car here which is an hour away from where I live into the worst experience I’ve had trying to get my car fixed. I’m disappointed to say that I was never updated about my car unless I called multiple times. There was miscommunication about my car all the way through. It has been an absolute headache to get my car taken care of and to get ahold of anyone here at this dealership. I was given the wrong parts and they were not replaced come a previous purchase and was told it could be done upon dropping my car off, the splash guard underneath my car is missing and no one can tell me where it is or what happened to it. I am missing my last service sticker from where I got my last oil change from my car which I discovered today and I have tried calling multiple times even leaving a voicemail to which has not been returned. I’m sick and tired of calling to get simple questions answered. I can only imagine what else I will find has happened to my car or what could be missing. More

by R.reese Verified Customer Verified Customer

Helpful 0

Report | Print

We were on way back to Ontario Canada when a stone hit my radiator, draining the fluid out. The staff at Crestmont Hyundai went above and beyond to help us out. Giving us ride to the rental car dealership radiator, draining the fluid out. The staff at Crestmont Hyundai went above and beyond to help us out. Giving us ride to the rental car dealership and helping us find accommodation for the night. They were so helpful, kind and respectful. When we returned to pick the vehicle they were just as nice. saying Thank you just doesn't seem like enough More

by muriellehall Verified Customer Verified Customer

Helpful 0

Report | Print

Timely and complete service. Staff was polite when I arrived. Made me aware of any issues. Staff was polite when I arrived. Made me aware of any issues. More

by richard.evans71 Verified Customer Verified Customer

Helpful 0

Report | Print