Crestmont Hyundai - Service Center

When I stopped by to see if there was any chance they could take my car in for service, the service manager didn’t hesitate. This is an outstanding example of “going the extra mile.” could take my car in for service, the service manager didn’t hesitate. This is an outstanding example of “going the extra mile.” More

Always pleasant and helpful people. Very knowledgeable staff. My second car leasing experience with Mark Crow. Very easy and pleasant to work with.... worked very hard to find the car Very knowledgeable staff. My second car leasing experience with Mark Crow. Very easy and pleasant to work with.... worked very hard to find the car that I wanted! More

Crestmont Hyundai always takes care of me when my vehicle needs service. Emily in the service department always ensures my vehicle will taken care of and always lets me know how things are progressing. I can needs service. Emily in the service department always ensures my vehicle will taken care of and always lets me know how things are progressing. I can always count on her when something is needed. More

Very friendly and efficient. They got my car in for service quickly and done correctly They got my car in for service quickly and done correctly More

Very nice people this is my fourth car at this dealership Crestmont Hyundai Brunswick Ohio. I recommended to all my friends and family. My top salesman is Joe Yun. He is very professional I believe the best Crestmont Hyundai Brunswick Ohio. I recommended to all my friends and family. My top salesman is Joe Yun. He is very professional I believe the best in his business. Very patient and respectful especially to us ladies. I will always use this dealership. Thank you Karen Murphy More

Service admin was courteous & efficient but my spare/trunk condition poor. No TP in lavatory spare/trunk condition poor. No TP in lavatory More

Everything went very smooth, from checkin to writeup, to wait, to delivery, Very happy with the experience. wait, to delivery, Very happy with the experience. More

Little communication when I called for assistance. Transferred to 3 different people to get an answer. Poor service. Transferred to 3 different people to get an answer. Poor service. More

Took my car in for oil change, tire rotation, and new spark plugs. Could not do spark plugs, because dealer did not receive necessary inventory from Hyundai. Did oil change and tires. After conclusion of spark plugs. Could not do spark plugs, because dealer did not receive necessary inventory from Hyundai. Did oil change and tires. After conclusion of service, experienced immediate problem with severe vibration and check engine light. Had to pull a U-turn and return to service center. Service technician forgot to properly hook everything back up. Service center corrected the issue and offered to cover the cost of my next oil change. More

Went for an oil change and an issue with the lane assist. No problems with the oil change, but the issue with the lane assist was not addressed. Still having the same problem. No one at the dealership has a No problems with the oil change, but the issue with the lane assist was not addressed. Still having the same problem. No one at the dealership has a clue what to do about it. So they’ve done absolutely nothing! Said they would get back with me. I followed up with another phone call, and still have not heard anything, Are you kidding me?? More