Crestmont Hyundai - Service Center

Fairly fast,efficient,car wash was very nice,and was very pleased with over all experience! pleased with over all experience! More

The service was good, no issues. The wait time with a scheduled appointment is about 1hr45mins. The wait time with a scheduled appointment is about 1hr45mins. More

There was a “diagnosis” without any explanation as to how it was reached. I subsequently took my car to two shops that specialize in transmissions and both places disagreed with Crestmont’s conclusion, w how it was reached. I subsequently took my car to two shops that specialize in transmissions and both places disagreed with Crestmont’s conclusion, which I had NOT shared with them prior to their conclusions. I do not trust your service department. More

I was pleased with the service received. Waiting time was a bit too long. Considering that an appointment was made 3 weeks in advance, I feel the waiting time for the work done could ha Waiting time was a bit too long. Considering that an appointment was made 3 weeks in advance, I feel the waiting time for the work done could have been shorter. More

Called for an appointment for next week and was asked if i could bring it in now and the work could be done immediately. Save me making an appointment and helped to keep my calenday clean next week. Great i could bring it in now and the work could be done immediately. Save me making an appointment and helped to keep my calenday clean next week. Great work and service too! More

All ways helpful and look for ways to help. Offered water or coffee and to me to the waiting room. The service came out sat down and explained the repair. Offered water or coffee and to me to the waiting room. The service came out sat down and explained the repair. More

The recall procedure on my 2017 was explained to me by the service employee in simple terms and told me how long it would take. The procedure actually was compiled a little earlier and I was on my way in the service employee in simple terms and told me how long it would take. The procedure actually was compiled a little earlier and I was on my way in my recently washed vehicle. More

Crestmont handled a defect in my car that the dealer that I bought my car from, Hyundai of Bedford, would not even discuss with me. I discovered after I had my 2021 Sonata for a few months that there were sc I bought my car from, Hyundai of Bedford, would not even discuss with me. I discovered after I had my 2021 Sonata for a few months that there were screws missing in the right front inner wheel well. After Bedford did not replace the screws when I brought it in for an oil change, I discovered it was because there were no holes in the fender for the screws. Then I noticed the fender well was the wrong one for the car. Over six months, I made four trips and several phone calls with no response. With no response, I contacted Hyundai. They agreed the wheel well was wrong and should be replaced I went to Crestmont and they agreed it was wrong and ordered the new wheel well and installed it within too weeks with no issues. More