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Crestmont Hyundai - Service Center

Brunswick, OH

4.2
2,023 Reviews

2,023 Reviews of Crestmont Hyundai - Service Center

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December 01, 2021

This was my 1st experience with this dealership. I was able to make a next-day appointment, the service was fast and the entire experience was pleasant. I will definitely return when required. More

by riandean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick, Bryan Mulligan
December 01, 2021

Great people good service always on time fair prices I would refer two people for sure More

by bltman58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Reshni, David LaLonde, Emily Hamrick
November 30, 2021

Horrible service. Rude management. Constant lies about status. Trading vehicle in thanks to them horrible More

by srini4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde, Emily Hamrick, Bryan Mulligan
November 30, 2021

Dealership kept me well informed on the progress of our vehicle. They let us know everything that was wrong cost and how long it would take. Appreciate their honesty. More

by rockne1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
November 30, 2021

I still drive back here to get my serviced- even after I have moved. Employees are friendly, efficient and always helpful. Plus the coffee is delicious!! More

by cjm11572000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
November 29, 2021

Bad customer service attitude. Lack of sincerity. Parts rep was rude. Service Dept did great work. More

by Fliu49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde
November 29, 2021

I know they are short-staffed so I understood the slight grumpiness and long wait. More

by cmicelihahn
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
November 28, 2021

Was easy to make an appointment and bring my car in. Staff explained any issues with the car and it was returned to me clean and ready to go. More

by sandy36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
November 28, 2021

The service was good but they kept my car in extra day which was inconvenient. More

by jenniferjanik
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick, Bryan Mulligan
November 25, 2021

Friendly and informative. The waiting area was clean and the free coffee was a nice touch. More

by kenschaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
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