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Crestmont Hyundai - Service Center

Brunswick, OH

4.2
2,023 Reviews

2,023 Reviews of Crestmont Hyundai - Service Center

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October 08, 2021

honest & trustworthy. Only dealership I ever felt I could trust. Sales & Service staff are knowledgeable, and friendly. More

by hisdisciple61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
October 06, 2021

Usually a great place but this last visit was a series of errors. They put regular oil in when it specifically said synthetic oil only. I had to go back to get it fixed & they tried to charge me for another More

by pafesq
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
October 06, 2021

Emily in the Service Dept was terrific and went above expectations in arranging for transportation for a personal need while I was waiting for my car to be serviced. She really cared and walked the talk More

by don.lambacher
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick, Bryan Mulligan
October 05, 2021

Dave at the service desk is great. Give him a raise or at least a company car More

by ERI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
October 04, 2021

2nd visit, both a disaster. Arrived at 245 with an appointment for oil change and tire rotation. Took over 2 hours. It's obvious the one sometimes 2 people working were overwhelmed. I did notice plen More

by rmarshall893
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde, Emily Hamrick
October 02, 2021

I was greeted promptly. They have great products and a great service department. They were respectful and helpful More

by j.h.cunningham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
October 01, 2021

Repair was done well, communication was marginal at best. I understand parts delays and slowdowns but telling a customer 4 days to get parts and waiting 4 weeks with no communication is not a good thing. More

by scottglatham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde
September 30, 2021

I live about 50 miles away but the service and treatment is well worth the drive More

by SMATTHEWT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson, David LaLonde, Emily Hamrick
September 29, 2021

Great service center...the people at the desk know what they are talking about. Now I'm just waiting to hear what they are gonna do about losing oil.. More

by SUZYQ6186
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
September 28, 2021

The service was wonderful. Have a wonderful day. David was very helpful and nice. By More

by Lisamariesantora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
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