Crestmont Hyundai - Service Center

I am very happy with the service I have received at this dealership. Thank you!! dealership. Thank you!! More

They Listened to me. They were Respectful. They Provided Quality work. Greeted me promptly. Done on time. Quality work. Greeted me promptly. Done on time. More

Dave kept me informed of the progress on the service of my vehicle and the repairs that needed attention now. my vehicle and the repairs that needed attention now. More

They are nice and service was fast we were in and out within an hour for an oil change within an hour for an oil change More

For Crestmont, they have been servicing my vehicle for several years and the vehicle reports are inconsistent (brakes and tires measurments go from GREEN to YELLOW, then thousands of miles later back to G several years and the vehicle reports are inconsistent (brakes and tires measurments go from GREEN to YELLOW, then thousands of miles later back to GREEN). At 71,000 mile service, they recommended having my brake pads replaced and rotors resurfaced, then 24,000 miles later they all have to be replaced, with no indication why they need to be replaced so soon. At 95,000 mile oil change and tire rotation service, they likely forgot to properly replace the underbody cover, because the second time I drove the car it became detached on the freeway. When I got home and looked under the car, there were retainer clips and screws missing. I tried to send this info to the service manager via their website and never heard back because the info at the site is wrong. I called the Service Director, Rob Maylor to explain all of this and he told me to email him directly and he would call me back the next day. I did and still no response. More

There’s not much to say due to the fact that there was not much of a problem to begin with. They check my tires for possible problems of a noise that I heard. I was glad to see that there was no problem a not much of a problem to begin with. They check my tires for possible problems of a noise that I heard. I was glad to see that there was no problem and nothing needed to be done. I appreciate Hyundai service or checking this for me and finding no problems and therefore no recommendations. Thanks for your help and I’m sure I’ll see you in the future More

I drive a Genesis (premium brand car) but the look and feel of the dealership does not feel “premium”. 25 words long is too long feel of the dealership does not feel “premium”. 25 words long is too long More

Came in without appointment with a needed emergency tire repair. Emily reviewed the problem and scheduled the repair for that morning. Very helpful and friendly. repair. Emily reviewed the problem and scheduled the repair for that morning. Very helpful and friendly. More

Brought my vehicle in for oil change also received a car Brought my vehicle in for oil change also received a car wash Maintenance mechanic Service department excellent , Cashier got me in and out promp Brought my vehicle in for oil change also received a car wash Maintenance mechanic Service department excellent , Cashier got me in and out promptly Thank You More

When purchasing my lease out. I paid $900 to have my car exterior and interior done. When calling to pickup my Tuscan was advised no work order was completed We had to wait while they RUSHED to get comple exterior and interior done. When calling to pickup my Tuscan was advised no work order was completed We had to wait while they RUSHED to get completed. When picked up it looked as if. 5 yr old child had done this job. We did have to take it back to get the job completed. The interior had never been touched . The 1st time . Totally disappointed More