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Crestmont Hyundai - Service Center

Brunswick, OH

4.2
2,026 Reviews

2,026 Reviews of Crestmont Hyundai - Service Center

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September 04, 2021

The service was on time and as planned. The waiting area was clean and convenient. They met my expectations and I was totally satisfied with the work that was done. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
September 03, 2021

Brought car multiple times for same issue. Every time said there was nothing wrong. Ultimately the transmission failed due to inability to do their jobs. More

by Rianspicer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde, Emily Hamrick
August 31, 2021

Service wait time was too long. An oil change and tire rotation should not take an hour and 45 minutes when you have a scheduled appointment. More

by Anms1010
Recommend Dealer
No
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t recall
August 31, 2021

Nice and clean very friendly staff is always helpful in answering questions about their services that are offered and they always extend their help by making sure you are confer-table More

by cleveman0552
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

Staff friendly and helpful. Explained what was needed with car. Love that the car was washed when done. I can’t think of anything else to add. More

by Jocelynmiller12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
August 28, 2021

The service desk guy David is great!!! However this is the third time I have had to bring my car back for same thing. Unhappy!!!!!!!! More

by ruthndeme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde
August 27, 2021

Excellent personnel, very clean and work performed in less time than quoted. I always take my 2014 Sonata Limited Hybrid to them for needs. Larry Leopold More

by LLEOPOLD1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
August 24, 2021

Great customer service very knowledgeable and efficient. A very busy service department run efficiently at same time keeping customers number one priority. Great experience Great dealer More

by Slp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
August 23, 2021

They took my car in without delay and had it back to me in the estimated time! They service department was friendly and efficient! The waiting area was clean and offered coffee and tea! More

by jd.palmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
August 19, 2021

Emily & David are always excellent. I would give them 5 stars. However, after my appointment I noticed damage to my car & called the service as soon as I got home. I sent pictures in to the service cent More

by trisha Burkhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde, Emily Hamrick
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