Crestmont Hyundai - Service Center

We brought the car in because it was making a noise like a flat tire. The mechanics did something with the brake rotary and charged us $360 and said it was fixed. It was not fixed.it still makes a noise. My a flat tire. The mechanics did something with the brake rotary and charged us $360 and said it was fixed. It was not fixed.it still makes a noise. My husband explain to the lady in a phone call that it was not fixed and she said I’m sorry and they was it. We bought our car there and my sister-in-law about her car there. We got a quote to bring a car in for tires in March but now I’m wondering if we should. More

My issue wasn’t diagnosed correctly the first time it went in. I took it back and they had to order a part. I was told it was safe to drive. Several days later it completely broke down and I had to have went in. I took it back and they had to order a part. I was told it was safe to drive. Several days later it completely broke down and I had to have it towed. I came to find out the part was in but no one called to schedule me. I wasn’t called to verify my car arrived by tow. When they called to advise the car was done, they forgot to do a different service I requested. I ended up paying for the tow, and twice for the repairs that were misdiagnosed. Also, if the problem had been diagnosed the first time, my extended warranty would have paid for it. It went out of warranty by the time it was properly diagnosed. More

Overall it is a good dealership, but we mostly come to this dealership because of Emily in the service department. She is absolutely amazing at her job. She is always so caring, nice, and extremely patien this dealership because of Emily in the service department. She is absolutely amazing at her job. She is always so caring, nice, and extremely patient. She never makes us feel like a burden or rushed when are explaining our issues or asking about prices, etc. She definitely goes the extra mile to take great care of us and our car, More

The service staff was very helpful and polite. The waiting room was comfortable and the service quick and complete. I have no complaints do far with Crestmont. waiting room was comfortable and the service quick and complete. I have no complaints do far with Crestmont. More

Rick the salesman was very happy to show me cars , even though I said I probably wouldn’t buy right now! He has all my contact information and we will get together in the near future! though I said I probably wouldn’t buy right now! He has all my contact information and we will get together in the near future! More

Crestmont Hyundai delivers a fantastic dealer experience. Friendly staff, highly competent mechanics and superior attention to detail. David LaLonde completes this package with friendly service! Great job t Friendly staff, highly competent mechanics and superior attention to detail. David LaLonde completes this package with friendly service! Great job to all! More

I would rate it higher but the lady at the desk was rude, but the guy that got my car was really nice. Thank you but the guy that got my car was really nice. Thank you More

Very pleasant knowledgeable and professional, done as promised ,on time, and as quoted price. Given the current virus. It would be nice for more of a isolation in the waiting areas. But it would take a m promised ,on time, and as quoted price. Given the current virus. It would be nice for more of a isolation in the waiting areas. But it would take a major investment. ALL staff wareing masks would make me feel a bit more secure. Still great staff More

It was not the dealership fault that I bought a car with a faulty engine. Crestmont Hyundai did all they could to make just accommodations in the interim. Thank you for your help and assistance. a faulty engine. Crestmont Hyundai did all they could to make just accommodations in the interim. Thank you for your help and assistance. More