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Crestmont Hyundai - Service Center

Brunswick, OH

4.2
2,023 Reviews

2,023 Reviews of Crestmont Hyundai - Service Center

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November 19, 2020

Service was, as always, professional and thorough. I would recommend this dealer to anyone. This time it seemed to take a little longer than expected. More

by SW405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
November 17, 2020

Took a lot longer then was said I waited an hour and forty minutes. A long time for a oil change. When I arrived was told it shouldn’t take about an hour. More

by donnaa1026
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Anderson, David LaLonde, Emily Hamrick
November 16, 2020

Felt like I was treated fairly with my trade-in and not pressured one way or another into any particular vehicle. Really great experience and why I’ll come back again. More

by gmarkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic, Megan Mullins
November 16, 2020

Always do a great job. Always courteous and work is done quicky. They provide a clean and quiet space to relax or get work done while you wait. More

by jphenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
November 13, 2020

Will never ever buy a car at this place again!! After having my car in the shop for the fourth time since I bought it in August of 2018 and it only has 20,000 miles on it . I will never buy a Hyundai aga More

by Andrea Starkey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff Salyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris, Robert Anderson, David LaLonde, Emily Hamrick
November 12, 2020

I am always treated with courtesy. I love your staff in the service department. Thank you, Emily, for your attention to detail. Thats all I have to say More

by IRUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson, David LaLonde, Emily Hamrick
November 11, 2020

My only complaint is that the loaner had one almost really low tire pressure at 15psi so I immediately had to stop for air. That should be checked before giving customer keys to drive it. More

by Smr27
Recommend Dealer
Yes
Employees Worked With
Zack Stokes
November 11, 2020

I was very happy with the service i received and Emily kept me informed at every step of the way over all i am very happy and would use your again. More

by YOUCRAZYLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson, David LaLonde, Emily Hamrick
November 10, 2020

Service was quick and my car looked brand new after its bath. Emily Hamrick, service advisor, heard me talk about needing a maintenance schedule so she gave me a copy to use to keep track of when I need to More

by patw12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
November 09, 2020

I have always had a fine working relationship with the service department. But my most recent problem, a loose cable in the intake manifold (newly installed) was not detected and fixed. More

by CBASHAM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
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