Crestmont Hyundai - Service Center

Sales took the time to go over almost everything with us. We love the car we purchased from the dealership. Ron Jewett introduced to the service department at the time of the sale. We haven't had the oppo We love the car we purchased from the dealership. Ron Jewett introduced to the service department at the time of the sale. We haven't had the opportunity to use the service department at this time. More

Everyone that I worked with or helped me was extremely helpful and professional. The service was quick everything was well explained. helpful and professional. The service was quick everything was well explained. More

Very good service department. . Only problem is that I live in Massillon and it takes me an hour one way to get there! I'm 82 years old and not easy! . Only problem is that I live in Massillon and it takes me an hour one way to get there! I'm 82 years old and not easy! More

Dealership was ok. Hyundai is general made things very miserable. Very bad experience. Will not recommend this brand Hyundai is general made things very miserable. Very bad experience. Will not recommend this brand More

I bought a new car and had issues at 125 miles. I brought it in and was told it was a glitch and to bring it back if it happened again (check engine light). Problem happened again but Mr. Russ di I brought it in and was told it was a glitch and to bring it back if it happened again (check engine light). Problem happened again but Mr. Russ didn't document first visit, so it took awhile to sort out with Brian Miller. More

There was a problem during the return of my Genesis gv70 after being serviced for a recall, but Bryan Mulligan was very courteous and handled it to my satisfaction. I will continue servicing my Genesis at after being serviced for a recall, but Bryan Mulligan was very courteous and handled it to my satisfaction. I will continue servicing my Genesis at this dealership. More

Showed up for service and was asked if we’d ordered the parts. That’s your job. Drove all the way out there with the expectation of service only to be told to come back when the parts come in. Still waitin parts. That’s your job. Drove all the way out there with the expectation of service only to be told to come back when the parts come in. Still waiting on the call back. More

Curious explain all my questions so I understand 👍if I wii need tires or wipers everything was OK wii need tires or wipers everything was OK More

Anna was an amazing saleswoman. She made leasing a vehicle a breeze. The finance manager was very nice and courteous as well. Overall it was a great experience. She made leasing a vehicle a breeze. The finance manager was very nice and courteous as well. Overall it was a great experience. More

If you want a dealer that doesn’t answer the phone, return your calls or actually fix your car, this is the place for you! Had my Genesis GV70 towed there for warranty work when 56 different error l return your calls or actually fix your car, this is the place for you! Had my Genesis GV70 towed there for warranty work when 56 different error lights went off and the windows, doors and then signals stopped working and it wasn’t safe to drive. Crestmont left it outside for more than a week with the windows down before they even looked at it, despite me calling every day for an update. After 20 days of driving a rental (because I wasn’t given a loaner) they couldn’t figure out the problem and didn’t fix anything. Which made Genesis try to stick me with a $1800 rental bill because they only cover the cost of a rental if warranty repairs are made. More