Crestview Cadillac, Inc.
Rochester, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,193 reviews
Courteous and timely service experienced. Scheduling the work was done over phone. Would like to see online capability in future. Estimate of time needed should also be communicated at the ti Scheduling the work was done over phone. Would like to see online capability in future. Estimate of time needed should also be communicated at the time of scheduling. More
I needed an oil change and Steve was super professional when I called. He got me in quickly and when I arrived to drop off my car, he was very professional, kind and friendly. when I called. He got me in quickly and when I arrived to drop off my car, he was very professional, kind and friendly. More
I initially went to Cretview Cadillac to see if a new Cadillac appealed to me. I fell in love with a black CT4 at a good price and purchased it without a drive. After 3 days, I decided the car was too Cadillac appealed to me. I fell in love with a black CT4 at a good price and purchased it without a drive. After 3 days, I decided the car was too small to make me happy. Adam King worked with me to trade up to a CT5. I'm a bit poorer for having made the CT4 a used car before deciding on the bigger car but it could have been a lot worse. I'm happy with the CT5 and Adam made it happen. More
One guy was very rude to my friend who drove me in a “Ford”He yelled at her to get the “Ford” out of there. She was actually going to look at some Cadillacs while we wait. There was no line of cars and “Ford”He yelled at her to get the “Ford” out of there. She was actually going to look at some Cadillacs while we wait. There was no line of cars and someone else said it was ok. Would have gotten all stars if not for him. More
I stopped in to see if a new Cadillac would interest me. I fell in love with the 1st car that I looked at. A 2025 CT 4. I bought it and quickly regretted doing so. Too small and cramped. I lost about $ I fell in love with the 1st car that I looked at. A 2025 CT 4. I bought it and quickly regretted doing so. Too small and cramped. I lost about $8000 trading up to a CT5. I do love the CT5. My salesman, Adam King made me feel that he was.on my side and worked hard to enable my trade. I would recommend Crestview Cadillac. I would also suggest looking at all of the offerings before choosing. My mistake was my fault but sure was a costly week and 100 miles. . More
My salesperson was James. He was very knowledgeable and professional in his dealings with me. He worked on my behalf for every dollar that I could save. He went out of his way He was very knowledgeable and professional in his dealings with me. He worked on my behalf for every dollar that I could save. He went out of his way for me to get $500 gm rewards card benefit even though I had lost my email after acceptance. He listened to all my concerns and resolved them. I would recommend James and Crestview to all and everyone. More
What made my appointment very good was the new service manger James Robb. He is going to make a real asset to the service department. Thank you James Robb! manger James Robb. He is going to make a real asset to the service department. Thank you James Robb! More
Excellent service from Crestview Cadillac. Tony was great! I would recommend this dealership for sales and service! Tony was great! I would recommend this dealership for sales and service! More
Deem did his absolute best to ensure my vehicle was completed and is an amazing man! Excellent team members and workmanship. I am so happy with the service that was provided. I will continue to work completed and is an amazing man! Excellent team members and workmanship. I am so happy with the service that was provided. I will continue to work with Crestview in the future. Thank you Deem and your team for everything! You are the best! More

