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Crestview Cadillac, Inc.

Rochester, MI

4.5
963 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 963 reviews

April 24, 2025

Crestview was great to work with for my service experience. The real star of the show Bri who helped out with keeping me in a loaner while my vehicle was in service for an extended period. Bri wa More

by sfrost01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bri!
April 23, 2025

Very convenient. Friendly staff. The only thing i noticed was that some of the fluids were not topped off. Not sure if that came along with the oil change. More

by ericleesmith1896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

We had an exceptional experience at Crestview Cadillac thanks to the outstanding service provided by Emily. From the moment we walked in, she made the entire process smooth, stress-free, and enjoyable. Em More

by dowenaaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Emily was wonderful to work with. She was knowledgeable and made us feel comfortable about our purchase. We were purchasing a car remotely and she made the process very smooth. She ad More

by JGG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Kara was professional and the dealership provided everything that I needed. However, my vehicle could have been detailed more thoroughly. More

by dvaughn1466
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

I have leased MANY Cadillacs from Crestview Cadillac. Their sales and service staff have always been friendly. I appreciate the dealership adding Technology experts who promptly answered my telephone cal More

by Mark
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick O’Meara
April 20, 2025

They were great and very timely, using my rewards points for my oil change that I did not even know I had. More

by Jchristunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

They completed service on my car, but the communication was not great. I had to call for updates on the problem and work. I had to rent a car because the work couldn’t be done when stated. More

by IVYNATE531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

I have received superior service for over 25 years. Both Sales and Service have done a great job. More

by BONZ4830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Duda
April 17, 2025

Always get a very friendly greeting and get quick service and always appreciate my car getting washed. More

by ilona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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