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Crestview Cadillac, Inc.
Rochester, MI
1,172 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,172 reviews
January 03, 2026
We had the pleasure of working with James and it was a phenomenal experience. We had a very tight timeframe and he made it so easy to purchase from your dealership. Excellent care and service throughout t phenomenal experience. We had a very tight timeframe and he made it so easy to purchase from your dealership. Excellent care and service throughout the entire transaction. More
by jennifersmig
Verified CustomerEmployees Worked With
James Holmes
January 02, 2026
Glad to see Crestviews service department has improved lately it’s an important facet of the overall experience lately it’s an important facet of the overall experience More
by polkerproperties
Employees Worked With
January 01, 2026
The service, quality of work, and atmosphere was excellent—I was delighted with the quickness of the work. excellent—I was delighted with the quickness of the work. More
by FAISONJ
Employees Worked With
December 31, 2025
Tony took care of me from start to finish. Tony and the technician explained the problem and had to order the part for the next day. I was given a loaner and returned it the next day. Always a Tony and the technician explained the problem and had to order the part for the next day. I was given a loaner and returned it the next day. Always a pleasant experience at Crestview Cadillac. More
by HENRY9918
Employees Worked With
December 31, 2025
Been going there 5 years, this time had my concerns dismissed, assured my concerns were not an issue and that specific components of my concerns had been addressed but services notes do not support any dismissed, assured my concerns were not an issue and that specific components of my concerns had been addressed but services notes do not support any of them. Finally, will not be going back. This dealership is 5 min from my home, convenience promoted tolerance, will now drive 30 min to good rating service department. Quite sad, will not be purchasing my next car there either, if you can’t trust what you are told, why go there at all. More
by PENNY17
Employees Worked With
December 29, 2025
Fantastic and prompt service. Very friendly and knowledgeable staff. Would highly recommend them to anyone Very friendly and knowledgeable staff. Would highly recommend them to anyone More
by a.v
December 29, 2025
We were very happy with the service we received. But do not like that we have to write something other than answering this survey But do not like that we have to write something other than answering this survey More
by jreid99000
Employees Worked With
December 26, 2025
Crestview has a great team of technicians they delivered my car on time clean and I would recommend anyone to this dealership for service my car on time clean and I would recommend anyone to this dealership for service More
by mathesjeffrey1963
