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Crestview Cadillac, Inc.

Rochester, MI

4.5
995 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 995 reviews

October 21, 2024

I called to get an appointment and was scheduled for the very next day. It was a very efficient oil change and tire rotation. More

by SERRA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Crestview Cadillac, Inc. responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2024

Very complete and efficient service, done correct the first time. Work was done on time. More

by jeff@mminsul.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2024

Was able to manage scheduling my appointment and final purchase electronically. Providing this option makes this whole process so much easier as there are no Cadillac dealerships near me. The car delivery More

by autumnmlynarski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Miller
Oct 25, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2024

Excellent skilled trades auto repair service. Identifying the problem, fast, and accurate repair, friendly, and understanding. More

by Eliza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Crestview Cadillac, Inc. responded

Eliza, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2024

My most recent service was the worst experience that I have had with the service department. It took 2 1/2 hours to complete an oil change. I do not plan on using Crestview service in the future. More

by georgecampbell126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Crestview Cadillac, Inc. responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (248) 841-4166 when you have an opportunity, and we will be more than happy to try and turn your experience around.

October 17, 2024

My Cadillac had body work done and they did a great job. However the inside of the vehicle was not cleaned! The shop manager made it right and my. Vehicle was detailed . . Thank you . More

by mary.brouckaert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Medecke
Oct 20, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

October 17, 2024

This dealership is fair and very helpful when it comes to purchasing a car. It was a very smooth and easy process buying my first car! More

by camburford22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
Oct 20, 2024 -

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

October 16, 2024

It was an excellent experience, overall. Customer service was very nice, the whole process ran quite smooth. More

by faizmomen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Feel free to reach out to us if you need anything. Have a wonderful day.

October 16, 2024

Well my Cadicllac Rep Adam King is a very good person to work with, in fact al the staff are wonderful, very helpful and attentive to me needs. The Service Department Personnel (Ron and Brian, and all the More

by douggie1321
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig General Manager, Dave, Brian & Ron in Service Dept, Patrick and Finance as well as other staff
Oct 19, 2024 -

Crestview Cadillac, Inc. responded

Thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

October 14, 2024

Fast and good service while we waited. We’ve used Crestview for many years for vehicles and service More

by PGOHLKE683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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