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Crestview Cadillac, Inc.
Rochester, MI
977 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 977 reviews
Verified Customer
August 18, 2024
They have always done an excellent job taking car of the customers‼️I thank them. customers‼️I thank them. More
by PJSIMPKINS2243
August 17, 2024
Crestview has always treated my wife and I very professionally. Their service support staff is courteous and the work is always done timely and very well professionally. Their service support staff is courteous and the work is always done timely and very well More
by vriedel01
August 13, 2024
Service included an oil change and tire rotation. Additionally, I reported an issue with the radio, where stations selections are made in numerical order, instead of a "Favorites" order as written i Additionally, I reported an issue with the radio, where stations selections are made in numerical order, instead of a "Favorites" order as written in the owner's manual. Driving back to work I discovered no change in the radio performance. I called back and was told I needed to "Fill-In" all favorites. I did do that, but that did not solve the problem. More
by jimwel
Employees Worked With
Brian
August 12, 2024
The whole crew was great. I would go back there in a heart beat. Thanks I would go back there in a heart beat. Thanks More
by AFNUGENT
August 12, 2024
Drove out to Crestview to help me with a Cadillac product issue that nobody else could or would help me with. Brian, the service manager and Dennis one of the service technicians were extremely helpful. Boug issue that nobody else could or would help me with. Brian, the service manager and Dennis one of the service technicians were extremely helpful. Bought a car there. More
by aeremick
August 12, 2024
Very professional. Clean facility. Prompt response. I was kept updated at every step of the process. Clean facility. Prompt response. I was kept updated at every step of the process. More
by probir.sil
August 10, 2024
Quick service! Everyone very pleasant and accommodating. Waiting area very small. Could have been cleaned up. Coffee cups left on tables. Everyone very pleasant and accommodating. Waiting area very small. Could have been cleaned up. Coffee cups left on tables. More
by MAINKETCH
August 09, 2024
Absolutely the worst dealer experience. Very unprofessional management. I suggest you avoid this Cadillac dealer. I regret ever going to this dealership it makes having a new Cadillac a ve Very unprofessional management. I suggest you avoid this Cadillac dealer. I regret ever going to this dealership it makes having a new Cadillac a very poor experience. More
by wm
August 08, 2024
The service team always makes me feel welcome and valued. From Tim, who gets my car ready to the head of the service department who always says hello and asked me how I’m doing. From Tim, who gets my car ready to the head of the service department who always says hello and asked me how I’m doing. More
by d_geile
