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Crestview Cadillac, Inc.
Rochester, MI
1,228 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,228 reviews
February 21, 2026
Excellent & Professional Customer Service. Service department was friendly, quick and accommodating. The only issue I have is when I called to make an appointment I was told on the phone at le Service department was friendly, quick and accommodating. The only issue I have is when I called to make an appointment I was told on the phone at least a week to get me in for an oil change. I popped in at 8 am the next day and was immediately met by Tony who took my car in and finished my service within an hour. Better communication is needed when people call in. More
by Larry
Verified Customer
February 18, 2026
Everything went great and smoothly really recommend Tony and the dealership for work on your car and the dealership for work on your car More
by checkmark2515
Employees Worked With
February 18, 2026
I purchased from Crestview do you positive responses from friends. Lauren was good to work with from scheduling a test drive for my wife and reviewed available vehicles and final selection. Tom reviewed th friends. Lauren was good to work with from scheduling a test drive for my wife and reviewed available vehicles and final selection. Tom reviewed the pile of paperwork providing detailed review and finalizing the purchase. Patrick provided a detailed delivery making sure we were connected and driver convenience options. Great team. More
by pmbouch
Employees Worked With
Lauren, TOM, Patrick
February 13, 2026
Courteous and timely service experienced. Scheduling the work was done over phone. Would like to see online capability in future. Estimate of time needed should also be communicated at the ti Scheduling the work was done over phone. Would like to see online capability in future. Estimate of time needed should also be communicated at the time of scheduling. More
by Deep Thakur
Employees Worked With
February 12, 2026
I needed an oil change and Steve was super professional when I called. He got me in quickly and when I arrived to drop off my car, he was very professional, kind and friendly. when I called. He got me in quickly and when I arrived to drop off my car, he was very professional, kind and friendly. More
by DODILEWIS
Employees Worked With
Stephen Heitchler
February 11, 2026
One guy was very rude to my friend who drove me in a “Ford”He yelled at her to get the “Ford” out of there. She was actually going to look at some Cadillacs while we wait. There was no line of cars and “Ford”He yelled at her to get the “Ford” out of there. She was actually going to look at some Cadillacs while we wait. There was no line of cars and someone else said it was ok. Would have gotten all stars if not for him. More
by KEEKEECANDY
