Dane Gradzinski

The service Department looked understaffed. May be it was a slow day ! But my oil change took longer than normal since there were other customers before me . Everything else was very profession May be it was a slow day ! But my oil change took longer than normal since there were other customers before me . Everything else was very professional. More

by RASDESAI Verified Customer Verified Customer

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HAD A GOOD EXPERIENCE ONCE I WAS ABLE TO MAKE A REAL APPOINTMENT. JUST DRIVING IN FOR AN OIL CHANGE DOESN'T FIT MY IDEA OF TAKING CARE OF MY NEEDS. CALLED ANTHONY AND HE SET ME UP WITH A REAL APPOINTMEN APPOINTMENT. JUST DRIVING IN FOR AN OIL CHANGE DOESN'T FIT MY IDEA OF TAKING CARE OF MY NEEDS. CALLED ANTHONY AND HE SET ME UP WITH A REAL APPOINTMENT, GLAD I HAD THE OLD PHONE NUMBER FOR CRESTVIEW. SERVICE WAS COMPLETED AND I WAS VERY HAPPY WITH YOUR SERVICE GUYS WHO TOOK CARE OF ALL MY REQUESTS. PLESANT, EFFICIENT AND PERSONABLE EMPLOYEES. PROVIDE NAME TAGS FOR YOUR SERVICE PERSONNEL SO I CAN PERSONALLY THANK THEM BEFORE I LEAVE NEXT TIME I AM THERE. More

by DAVIDVPERRONE Verified Customer Verified Customer

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Long car not existing, taxi driving to Home and pick up his loan time to wait. Servis is good. his loan time to wait. Servis is good. More

by walter_jaworski Verified Customer Verified Customer

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Friendly, timely, proficient! I was greeted and everyone was friendly and checking in if I needed anything I was greeted and everyone was friendly and checking in if I needed anything More

by Nursebrook Verified Customer Verified Customer

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My car has significant issues that required an extended period of time for it to be repaired. I must compliment Dane and his team for the very proactive communications throughout the repair process, than period of time for it to be repaired. I must compliment Dane and his team for the very proactive communications throughout the repair process, thank you More

by HERBRHODE Verified Customer Verified Customer

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Purchased my 2019 XT5 from the dealership. This once strong dealership has fallen off badly. They are working with a skeleton service and sales staff. The turnover on the service. department This once strong dealership has fallen off badly. They are working with a skeleton service and sales staff. The turnover on the service. department is horrible over the past few years. My radio was replaced under warranty at 50K and I still had to pay for the part. 2 years later that same radio has gone out again. I was advised by Anthony that it would cost $1700 to replace it again, the warranty was only for 1 year, so I asked for the service manager, someone referred to as “Dame”. He would not come to the phone, said he already reviewed the file and that the cost is $1700, despite having a new radio. Imagine a Cadillac without a radio, which these days control the entire car. Cause of my vulnerable position I paid $1700. I will never patronize this dealership again, they have no respect or decency. They are an embarrassment to the Cadillac brand. More

by sand.man Verified Customer Verified Customer

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Dane in the service area is extremely helpful and communicates very well through our car issues. Thank you communicates very well through our car issues. Thank you More

by HERBRHODE Verified Customer Verified Customer

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Very helpful. Very convenient for me. Always willing to help me with tech issues often need help when there are updates. Very convenient for me. Always willing to help me with tech issues often need help when there are updates. More

by joyce.allan Verified Customer Verified Customer

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My Cadillac Lyriq had an issue with the lumbar module and Crestview fixed the problem and I had no further issues Crestview fixed the problem and I had no further issues More

by mwmayra Verified Customer Verified Customer

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Creatview is a great dealership. They took care of my problem with no hassle or problems. They took care of my problem with no hassle or problems. More

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