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Crestview Cadillac, Inc.

Rochester, MI

4.5
1,013 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 1,013 reviews

June 08, 2024

Excellent service. The changed the oil and rotated the tires. I waited and everything took less than an hour. More

by darrelljohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

June 08, 2024

Inspection process was too long, repairs good! Thank you for the service, politeness and care More

by dannybooker522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Young
Jun 12, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

June 08, 2024

One of my favorite dealership been to many others but i have Always walked out and came back to crestview every employee they have still standing there deserves to be there the ones gone were the weak they More

by NIKOBROWN2820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Young
Jun 12, 2024 -

Crestview Cadillac, Inc. responded

Thank you for choosing Crestview Cadillac, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

June 07, 2024

I choose to take my car there because the service is very professional each and every time More

by sheaksdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 07, 2024

excellent customer service. Very good information on what needed to be serviced on my vehicle. More

by Msve49@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
Jun 12, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2024

Terrible! Not responsive on status of repair. Does not appear service department is functioning now. More

by PAH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Crestview Cadillac, Inc. responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

June 06, 2024

Sent car in on Friday morning for engine light. The other did not call back until Monday after multiple attempts to contact them for update. Had to rent car for additional days. More

by gbankowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (248) 841-4166 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 06, 2024

Everyone in the Service Department is attentive to all issues. They always listen to my concerns and try to remedy any problems in a timely manner. More

by CUNNIFF_AE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Crestview Cadillac, Inc. responded

Hi there, thank you so much for your positive comments about Crestview Cadillac, INC.!

June 06, 2024

Great experience in the transition process from returning old one to lease the new xt6. Adam helped a lot to speed up the process even more. Much more professional. Thank you. More

by yinyong12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2024

Brian and the service team were very nice and super helpful! Highly recommend this dealership! More

by cari4571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
Jun 08, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction! Hi, thanks for taking the time to leave a review.

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