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Crestview Cadillac, Inc.
Rochester, MI
582 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 582 reviews
November 26, 2023
Chris Cannizzaro was terrific - great service. Got the work done sooner than expected. Spent extra time making sure that I was completely satisfied. Will definitely return to Crestview for serv Got the work done sooner than expected. Spent extra time making sure that I was completely satisfied. Will definitely return to Crestview for service in the future. More
by stankrauff
Verified CustomerEmployees Worked With
Chris Cannizzaro
Helpful November 26, 2023
Crestview is great to work with. The staff is friendly and responsive. Their Guest Relations Manager, Dawn Medecke, is the best and we keep coming back to work with her and her colle The staff is friendly and responsive. Their Guest Relations Manager, Dawn Medecke, is the best and we keep coming back to work with her and her colleagues. More
by LCORBETS
Employees Worked With
November 26, 2023
Sent in previous review. Too many problems to retype them all. Terrible communication. I was overbilled for warranty work and contacted every person in service plus the gen Too many problems to retype them all. Terrible communication. I was overbilled for warranty work and contacted every person in service plus the general manager and I never received a call back or got it resolved. I had to get it back through my credit card company. Problems almost every time we go in for service. More
by Rcm
Employees Worked With
November 25, 2023
Although I have had issues with this dealership before they took care of me this time. They had the best price out of all the local Cadillac dealerships and my usual car repair shop. they took care of me this time. They had the best price out of all the local Cadillac dealerships and my usual car repair shop. More
by alagman1
Employees Worked With
Ron in service
November 25, 2023
Excellent service. Easy to get an appointment, friendly helpful staff, timely, clean waiting area with TV and water. Easy to get an appointment, friendly helpful staff, timely, clean waiting area with TV and water. More
by TAMI_JOHANSON
Employees Worked With
November 24, 2023
Employees were very warm and welcoming. I will continue to bring my Cadillac here for service. I will continue to bring my Cadillac here for service. More
by PALMERNNICOLE
Employees Worked With
November 23, 2023
This dealership was quick to get my car back and communicated well about my vehicles service appointment. communicated well about my vehicles service appointment. More
by lilyflys
Employees Worked With
November 22, 2023
The people are pleasant and helpful. The dealership has an efficient layout. They were very helpful getting my new car set up for my personal options and explaining all the features. The dealership has an efficient layout. They were very helpful getting my new car set up for my personal options and explaining all the features. More
by DDSCHOLL2
Employees Worked With
Adam King
November 21, 2023
Great customer service, all employees are always friendly to talk to and the out come of my service is always great. to talk to and the out come of my service is always great. More
by Keyona Dorris
