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Crestview Cadillac, Inc.
Rochester, MI
1,238 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,238 reviews
Verified Customer
June 21, 2024
Chris was very helpful getting the car scheduled for service. I have been there 2 times already and have to return because part is on back order. Hopefully by the 3rd time I will have a sunroof I can service. I have been there 2 times already and have to return because part is on back order. Hopefully by the 3rd time I will have a sunroof I can use during the summer. More
by lorigrubba
Employees Worked With
Ron Farmer, Chris Young
June 19, 2024
Overall a good experience. Vince, a new salesman was fantastic. Excellent communication, very concerned that I left happy, very accommodating, even on his days off. The fina Vince, a new salesman was fantastic. Excellent communication, very concerned that I left happy, very accommodating, even on his days off. The finance manager made a deal with me over the phone that he didn't honor when I arrived, which ended up costing me an extra $600 in dealer fees. But I still got a good deal and a nice car. More
by FURBYVJ
Employees Worked With
Vince
June 18, 2024
Kara has always been great with all the cars I have purchased from Crestview Cadillac. purchased from Crestview Cadillac. More
by gpentiak
Employees Worked With
Other Employees :
Matthew Fox, Derrick Walker, Jordynn Craig
June 17, 2024
Crestview service is a great, professionally run service department. Brian the service manager is great, Ron Farmer the service advisor is great, and Chris Young in service loaner cars is great too!! They a department. Brian the service manager is great, Ron Farmer the service advisor is great, and Chris Young in service loaner cars is great too!! They all go above and beyond to make the customers happy. We also greatly thank GM/Cadillac for helping us out with our service problem. We love our SUV and definitely will always bring it to Crestview for all service needs. More
by GALATIGIRL23
Employees Worked With
Brian (Manager of Service Dept), Ron Farmer, Chris Young
June 16, 2024
Was told by salesman at time of purchase that the Lyriq had a HUD and just needed a software update to get it working. After bringing it in to the service department for the update, was told the car did n had a HUD and just needed a software update to get it working. After bringing it in to the service department for the update, was told the car did not have it. Brought this up to sales department asking what we could do about it and after being promised a reply I’ve heard nothing. Unless I can get an adequate resolution I will not give this dealership any future business. The Lyriq was my 3 Cadillac I’ve purchased. More
by LEE.PAREE
Employees Worked With
Ron Farmer, Derrick Walker, Chris Young
