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Crestview Cadillac, Inc.

Rochester, MI

4.5
1,238 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 1,238 reviews

June 16, 2024

Kara continually reached out to me to insure I made the best decision. Thank you! She provided the information I needed to purchase my car off lease. More

by BCONTRUCCI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Crestview Cadillac, Inc. responded

Thank you for the high marks. We will make sure Kara Sacks sees your review. Have a great day.

June 15, 2024

Vehicle in for second repair of rear pinion seal leak. Dealership tried to tell me the front differential needed replacement and that it was leaking, but couldn't show me the leak when it was on the joist More

by NANCYKAZA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Young
Jun 19, 2024 -

Crestview Cadillac, Inc. responded

Hi, we regret to hear that you had this experience with us. Nancykaza5, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

June 14, 2024

Great service very professional service adviser listening to your need and response was absolutely outstanding More

by liz.joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer, Chris Young
Jun 17, 2024 -

Crestview Cadillac, Inc. responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

Very welcoming, Professional & clean! ! Even though our sales person Vince stated that he just started Monday, It felt like he had been there for some years. More

by sonyarwilliams68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Used Car Manager , Dawn Medecke, Ron Farmer
Jun 17, 2024 -

Crestview Cadillac, Inc. responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 17, 2024 -

Crestview Cadillac, Inc. responded

This was a great sales experience for us as well Sonya. This is your 2nd vehicle with Crestview Cadillac. Each time we see you and your husband we have a blast. Thank you for your continued business and laughter!

June 14, 2024

Crestview Cadillac was a great Dealership to work with. Kara Sacks and Dawn Medecke were fantastic to work with and took care of all our needs. Thanks very much! More

by BACANUCK75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Medecke
Jun 16, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

Professional service. Reasonable time. Reasonable fees. Professional follow up messages. It makes you want to comeback More

by eduardo.pichardoguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer, Chris Young
Jun 16, 2024 -

Crestview Cadillac, Inc. responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2024

Adam was very patient and helpful throughout the decision and purchase process. Everything was handled efficiently and courteously. Pat explained the features and functions of the new XT5. More

by eapraschan
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Crestview Cadillac, Inc. responded

We are glad we could help! If you're ever in need of more help, please let us know!

June 13, 2024

Ron was rude and unprofessional. Will never use this dealership again. I felt scammed and left without completing repair. I took my vehicle to a different dealership and have had an More

by ALICIA_PICCOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
Jun 14, 2024 -

Crestview Cadillac, Inc. responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to us at (248) 841-4166 when you can so we can address this situation directly. Thank you and have a great day.

June 13, 2024

Very professional and efficient no long wait time will recommend to all family members thank u More

by CAROLYNLAURENT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
Jun 14, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 13, 2024

Very polite staff. It was a pleasure meeting everyone. Thank you..I look forward to continuing visiting in the future. More

by wazzie62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Crestview Cadillac, Inc. responded

Thank you so much for your positive comments about Crestview Cadillac, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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