Crestview Cadillac, Inc.
Rochester, MI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,238 reviews
All staff from General Manager of dealership, Service Manager, and Service Advisors to make a positive experience when some unforeseen circumstances occured related to the repair / maintenance of my vehi Manager, and Service Advisors to make a positive experience when some unforeseen circumstances occured related to the repair / maintenance of my vehicle. Everyone was most helpful, courteous and efficient. Thank you. More
I have never had such phenomenal service from any dealer before as I have with crestview Cadillac. Brandon and Matt went above and beyond to make sure everything was ready and went smoothly. From making sur before as I have with crestview Cadillac. Brandon and Matt went above and beyond to make sure everything was ready and went smoothly. From making sure they fulfilled my requests, providing information on airports, arrangements to be picked up at my hotel, making sure I had an extended warranty, and going over all the features the vehicle has to offer. Jeff was a great driver and very informative of the area and interesting. If I could give Crestview a 100 star rating I would definitely do so! Thanks Crestview Cadillac for your exceptional service! More
My tv was broken after I left but couldn’t prove it happen there. Been wanting a Escalade my whole life . Not good experiences would rather go back to ford happen there. Been wanting a Escalade my whole life . Not good experiences would rather go back to ford More
Fast and simple. Total process took about an hour. Car is awesome and experience was perfect! Total process took about an hour. Car is awesome and experience was perfect! More
Emily was nice and tried to give me a good deal. I wish i could save more but the dealership manager did not negotiate much. I also could not get full extent of color and options i wanted due to lo I wish i could save more but the dealership manager did not negotiate much. I also could not get full extent of color and options i wanted due to low ineventory or they intenionally wanted to sell the option i bought. They also did not maintain the dealership well as in Saturday as there was no complementary drinks or snacks for the 3 hours i had been there. For luxury end dealership this is not acceptable at all. Also, they did not provide me any gift card like last time. I think dealerships these days know interested customer will buy anyway and do not want to go extra mile in providing top notch service. The service departement was niche though as the service guy provided me an honest opinion and saved me some money in manitenance. Overall, it is better than the other dealerships where i shopped around. More

