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Crestview Cadillac, Inc.

Rochester, MI

4.5
1,238 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 1,238 reviews

May 12, 2024

Fantastic service from the minute I drove up! Will not take my car anywhere else. Thank you . More

by makumpuris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony / Body Shop *****, Ron Farmer, Chris Cannizzaro
May 14, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 11, 2024

All staff from General Manager of dealership, Service Manager, and Service Advisors to make a positive experience when some unforeseen circumstances occured related to the repair / maintenance of my vehi More

by BRIANDABELL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young, Brian (service manager), Ron Farmer, Chris Cannizzaro
May 14, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

May 10, 2024

I have never had such phenomenal service from any dealer before as I have with crestview Cadillac. Brandon and Matt went above and beyond to make sure everything was ready and went smoothly. From making sur More

by ROSAKAYS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Dawn Medecke, Matthew Fox
May 13, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2024

Quick service. My car was done in an hour. Chris was very helpful! Will be back. More

by kristamherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
May 13, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2024

The whole process was efficient and pleasant. Ron was very professional and helpful. The work was done correctly. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
May 12, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2024

Very helpful! They really did a lot to make sure I was taken care of. Car was exactly as presented. More

by TOOLBUFF79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

May 07, 2024

Things went well and the process was timely. I was impressed with the electronic desktop used for closing. More

by gwinkler1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Harms
May 09, 2024 -

Crestview Cadillac, Inc. responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 07, 2024

My tv was broken after I left but couldn’t prove it happen there. Been wanting a Escalade my whole life . Not good experiences would rather go back to ford More

by tswazy17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole department needs a change but no one will ever look at this or take constructive criticism
May 09, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (248) 841-4166 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 05, 2024

Fast and simple. Total process took about an hour. Car is awesome and experience was perfect! More

by amy_harvel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Crestview Cadillac, Inc. responded

We enjoyed working with you. Thank you for your repeat business. When it's time for your first oil change, please stop in the showroom to say hello.

May 05, 2024

Emily was nice and tried to give me a good deal. I wish i could save more but the dealership manager did not negotiate much. I also could not get full extent of color and options i wanted due to lo More

by deypk91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (248) 841-4166.

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