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Crestview Cadillac, Inc.
Rochester, MI
962 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 962 reviews
December 14, 2023
Great staff always friendly, fast and real good work. The only reason I didn’t give a 5 star this time was the wait of the shuttle pick up, it was 2 minutes drive but took me waited for almost an hour. The only reason I didn’t give a 5 star this time was the wait of the shuttle pick up, it was 2 minutes drive but took me waited for almost an hour. Thank you so much and happy holidays! More
by youjunling
Verified CustomerEmployees Worked With
Dawn Medecke
December 14, 2023
Great customer service. Always courteous and helpful. My experience has always been pleasant. I will definitely be back for any maintenance needed on my vehicle. Always courteous and helpful. My experience has always been pleasant. I will definitely be back for any maintenance needed on my vehicle. More
by mselle010
Employees Worked With
Did not
December 13, 2023
Great service & short time consuming. . I really recommend Crestview Cadillac in Rochester hills for there services, Thank you . I really recommend Crestview Cadillac in Rochester hills for there services, Thank you More
by omar_mansours
Employees Worked With
Chris , was really humble & helpful.. I really like the service I get from him..
December 13, 2023
Over priced, untrustworthy, poor service. Took for recall October 2023, left with exhaust noise but couldn’t get back in town till December. Brought it back, they said multiple issues includi Took for recall October 2023, left with exhaust noise but couldn’t get back in town till December. Brought it back, they said multiple issues including timing chain. Charged 350 just to tell me it’s 5300. All shops I called said if their assessment Is accurate, most 2000-2200. Never Again. More
by debra6222
Employees Worked With
Ryan
December 12, 2023
I thought everyone was professional and very nice. Ron did a great job keeping me informed and responding very promptly to any of my calls or needs. Thank you again for excellent service Thank you Ron did a great job keeping me informed and responding very promptly to any of my calls or needs. Thank you again for excellent service Thank you Cheri Deluca More
by CHERI.DELUCA
Employees Worked With
Ron Farmer , Dawn Medecke
December 11, 2023
Took my 2020 CT5 in for end-of-year maintenance. My service rep was very attentive to my concerns. He explained everything to me. Everyone was great! My service rep was very attentive to my concerns. He explained everything to me. Everyone was great! More
by ANNDD20
Employees Worked With
Chris
